At a Glance
- Tasks: Lead a dynamic team, deliver exceptional customer service, and manage store operations.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, pension scheme, and career development opportunities.
- Other info: Access to training programmes and excellent career growth within the Travis Perkins Group.
- Why this job: Be the face of our brand and make a real impact in a fun environment.
- Qualifications: No retail experience needed, just a positive attitude and teamwork spirit.
The predicted salary is between 22000 - 26000 £ per year.
40 hours per week. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
You’ll be the face of Toolstation, making a fantastic first impression, building long‑lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course as a retail supervisor, you’ll serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day‑to‑day:
- Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
- Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
- Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
- Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What You’ll Bring:
- Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
- A love of teamwork. Be happy to muck in and get your hands dirty.
- A positive attitude. Make sure that our customers have a great experience while in our branch.
- Reliability. Be there when we need you, be flexible and fun to be around.
- Yourself. Bring your whole self to work and let your true personality shine through.
What You’ll Get:
- You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group.
- And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
- Plus, you’ll receive some of the best benefits in retail:
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers.
- Family friendly policies around maternity, paternity, adoption and surrogacy.
We’re one of Britain’s fastest growing multi‑channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self‑builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Retail Supervisor in Ashington employer: Travis Perkins plc
At Toolstation, we pride ourselves on being more than just a retail employer; we are a community that fosters growth and development. As a Retail Supervisor in Ashington, you will enjoy a vibrant work culture that values teamwork, customer satisfaction, and personal development, supported by comprehensive training through our Toolstation Academy. With competitive benefits including generous holiday allowances, a pension scheme, and discounts across the Travis Perkins Group, we ensure that our employees feel valued and empowered to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Ashington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the Retail Supervisor role. Remember, it’s all about showcasing your passion for customer service and teamwork!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent Toolstation well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Retail Supervisor in Ashington
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your true self shine through! We want to see your personality and how you can bring that positive attitude to our team. Don’t be afraid to show us what makes you unique!
Tailor Your Application:Make sure to tailor your application to the Retail Supervisor role. Highlight any relevant experiences or skills that align with what we’re looking for, like teamwork and customer service. This will help us see why you’d be a great fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your writing is easy to read and gets straight to the good stuff. Avoid fluff and focus on what really matters!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at Travis Perkins plc
✨Know the Role Inside Out
Before your interview, make sure you understand what a Retail Supervisor does at Toolstation. Familiarise yourself with the daily tasks like checking deliveries and providing great customer service. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Show Your Team Spirit
Since teamwork is key in this position, be prepared to share examples of how you've worked well in a team before. Highlight any experiences where you motivated others or contributed to a positive work environment. Toolstation values a fun and collaborative atmosphere!
✨Bring Your Positive Attitude
A positive attitude can go a long way in retail. During the interview, convey your passion for delivering excellent customer service and how you handle busy situations with a smile. This aligns perfectly with Toolstation's focus on customer satisfaction.
✨Be Flexible and Reliable
Given the store hours and the need for early starts and late finishes, emphasise your flexibility and reliability. Share any past experiences that showcase your commitment to being there when needed, as this is crucial for the Retail Supervisor role.
