At a Glance
- Tasks: Manage clients' travel arrangements, focusing on Medical Assistance travel.
- Company: Join Traveltrust, a leader in personalised travel management with over 41 years of experience.
- Benefits: Enjoy the flexibility of a part-time remote role with weekends off.
- Why this job: Be part of a professional team dedicated to exceptional customer service and travel solutions.
- Qualifications: Three years' experience in Business Travel Consulting and GDS proficiency required.
- Other info: Ideal for self-motivated individuals who thrive in a remote work environment.
Company Description
Traveltrust is a travel management company that provides individuals and businesses with a personalized, unrivaled service in travel management. With over 41 years of experience, we offer maximum value and peace of mind by creating and implementing customized business travel solutions to meet the varying needs of our customers.
Our team of agents are highly professional and have an average of 20 years of travel industry experience. We utilize industry-leading corporate travel management platforms to ensure our clients\’ travellers get the lowest available rates while adhering to company travel policies.
Role Description
This is a part-time weekend remote role for a Business Travel Consultant, responsible for managing clients\’ travel arrangements and with a particular emphasis on Medical Assistance travel. The position will require working with clients to understand their travel requirements, provide information on travel options, and manage reservations. The successful candidate will prioritize customer satisfaction while ensuring adherence to company policies and procedures.
Qualifications
- Minimum three years\’ experience in Business Travel Consulting
- Excellent Customer Service skills, including communication and problem-solving
- Ability to work independently and remotely, with a high level of self-motivation and time management skills
- GDS Proficiency is essential (Amadeus preferred)
Business Travel Consultant (Weekends) employer: Traveltrust
Contact Detail:
Traveltrust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant (Weekends)
✨Tip Number 1
Familiarise yourself with the latest trends in business travel, especially regarding Medical Assistance travel. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to understanding the specific needs of clients.
✨Tip Number 2
Network with professionals in the travel industry, particularly those who specialise in business travel consulting. Engaging with others can provide valuable insights and potentially lead to referrals or recommendations for the position.
✨Tip Number 3
Showcase your GDS proficiency, especially with Amadeus, by discussing any relevant experiences or projects where you've successfully used these systems. This will highlight your technical skills and readiness for the role.
✨Tip Number 4
Prepare to discuss specific examples of how you've provided excellent customer service in previous roles. Highlighting your problem-solving abilities and how you've managed client expectations will resonate well with the hiring team.
We think you need these skills to ace Business Travel Consultant (Weekends)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in business travel consulting, especially any roles that involved medical assistance travel. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and problem-solving abilities. Mention specific examples of how you've successfully managed travel arrangements in the past, particularly in challenging situations.
Highlight GDS Proficiency: Clearly state your proficiency with GDS systems, especially Amadeus, in both your CV and cover letter. If you have certifications or training, be sure to include those as well.
Showcase Remote Work Skills: Since this is a remote position, emphasise your ability to work independently. Provide examples of how you've effectively managed your time and tasks while working remotely in previous roles.
How to prepare for a job interview at Traveltrust
✨Showcase Your Experience
Make sure to highlight your three years of experience in Business Travel Consulting. Be prepared to discuss specific examples of how you've successfully managed travel arrangements and provided excellent customer service.
✨Demonstrate GDS Proficiency
Since GDS proficiency is essential for this role, brush up on your skills with Amadeus or any other GDS you are familiar with. Be ready to discuss how you've used these systems in past roles to enhance efficiency and client satisfaction.
✨Emphasise Customer Satisfaction
Prepare to talk about your approach to ensuring customer satisfaction. Think of instances where you went above and beyond for a client, especially in challenging situations, and how you resolved any issues that arose.
✨Highlight Remote Work Skills
As this is a remote position, it's crucial to demonstrate your ability to work independently. Share examples of how you've effectively managed your time and tasks while working remotely, showcasing your self-motivation and organisational skills.