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For Companies At a Glance
- Tasks: Manage clients' travel arrangements, focusing on Medical Assistance travel.
- Company: Traveltrust offers personalised travel management with over 41 years of experience.
- Benefits: Enjoy remote work flexibility and the chance to develop your travel industry skills.
- Why this job: Join a professional team dedicated to customer satisfaction and innovative travel solutions.
- Qualifications: Three years' experience in Business Travel Consulting and GDS proficiency required.
- Other info: This is a part-time weekend role, perfect for students seeking flexible work.
Company Description
Traveltrust is a travel management company that provides individuals and businesses with a personalized, unrivaled service in travel management. With over 41 years of experience, we offer maximum value and peace of mind by creating and implementing customized business travel solutions to meet the varying needs of our customers.
Our team of agents are highly professional and have an average of 20 years of travel industry experience. We utilize industry-leading corporate travel management platforms to ensure our clients\’ travellers get the lowest available rates while adhering to company travel policies.
Role Description
This is a part-time weekend remote role for a Business Travel Consultant, responsible for managing clients\’ travel arrangements and with a particular emphasis on Medical Assistance travel. The position will require working with clients to understand their travel requirements, provide information on travel options, and manage reservations. The successful candidate will prioritize customer satisfaction while ensuring adherence to company policies and procedures.
Qualifications
- Minimum three years\’ experience in Business Travel Consulting
- Excellent Customer Service skills, including communication and problem-solving
- Ability to work independently and remotely, with a high level of self-motivation and time management skills
- GDS Proficiency is essential (Amadeus preferred)
Business Travel Consultant (Weekends) employer: Traveltrust
Contact Detail:
Traveltrust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant (Weekends)
✨Tip Number 1
Familiarise yourself with the latest trends in business travel, especially regarding Medical Assistance travel. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your commitment to understanding the specific needs of clients.
✨Tip Number 2
Network with professionals in the travel industry, particularly those who specialise in business travel consulting. Attend relevant webinars or local meetups to build connections that could lead to valuable insights and potential referrals for the role.
✨Tip Number 3
Brush up on your GDS skills, particularly Amadeus, as proficiency in this area is essential for the role. Consider taking an online course or tutorial to enhance your knowledge and show your dedication to mastering the tools required for the job.
✨Tip Number 4
Prepare for the interview by practising common customer service scenarios related to travel consulting. Think about how you would handle difficult situations or client requests, as showcasing your problem-solving skills will be crucial in demonstrating your fit for the role.
We think you need these skills to ace Business Travel Consultant (Weekends)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements and responsibilities of a Business Travel Consultant. Tailor your application to highlight relevant experience, especially in medical assistance travel.
Highlight Relevant Experience: In your CV and cover letter, emphasise your three years of experience in business travel consulting. Include specific examples of how you've provided excellent customer service and managed travel arrangements effectively.
Showcase GDS Proficiency: Make sure to mention your proficiency in GDS systems, particularly Amadeus, as this is essential for the role. If you have any certifications or training related to GDS, include those details.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for travel management and your ability to work independently. Address how your skills align with the company's commitment to providing unrivalled service.
How to prepare for a job interview at Traveltrust
✨Showcase Your Experience
Make sure to highlight your three years of experience in Business Travel Consulting. Be prepared to discuss specific examples of how you've successfully managed travel arrangements and provided excellent customer service.
✨Demonstrate GDS Proficiency
Since GDS proficiency is essential for this role, brush up on your skills with Amadeus or any other GDS you are familiar with. Be ready to discuss how you've used these systems in past roles to enhance efficiency and client satisfaction.
✨Emphasise Customer Service Skills
Prepare to talk about your approach to customer service, especially in challenging situations. Share examples of how you've resolved issues for clients and ensured their satisfaction, as this is a key aspect of the role.
✨Highlight Remote Work Experience
Since this is a remote position, be sure to mention any previous experience working independently. Discuss your time management strategies and how you stay motivated while working from home.
