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For Companies At a Glance
- Tasks: Manage clients' travel arrangements and provide tailored travel options.
- Company: Join Traveltrust, a leader in personalised travel management with over 41 years of experience.
- Benefits: Enjoy the flexibility of remote work and a part-time weekend schedule.
- Why this job: Be part of a professional team focused on customer satisfaction and impactful travel solutions.
- Qualifications: Three years' experience in Business Travel Consulting and GDS proficiency required.
- Other info: Ideal for self-motivated individuals who thrive in a remote work environment.
Company Description
Traveltrust is a travel management company that provides individuals and businesses with a personalized, unrivaled service in travel management. With over 41 years of experience, we offer maximum value and peace of mind by creating and implementing customized business travel solutions to meet the varying needs of our customers.
Our team of agents are highly professional and have an average of 20 years of travel industry experience. We utilize industry-leading corporate travel management platforms to ensure our clients\’ travellers get the lowest available rates while adhering to company travel policies.
Role Description
This is a part-time weekend remote role for a Business Travel Consultant, responsible for managing clients\’ travel arrangements and with a particular emphasis on Medical Assistance travel. The position will require working with clients to understand their travel requirements, provide information on travel options, and manage reservations. The successful candidate will prioritize customer satisfaction while ensuring adherence to company policies and procedures.
Qualifications
- Minimum three years\’ experience in Business Travel Consulting
- Excellent Customer Service skills, including communication and problem-solving
- Ability to work independently and remotely, with a high level of self-motivation and time management skills
- GDS Proficiency is essential (Amadeus preferred)
Business Travel Consultant (Weekends) employer: Traveltrust
Contact Detail:
Traveltrust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant (Weekends)
✨Tip Number 1
Familiarise yourself with the latest trends in business travel, especially regarding Medical Assistance travel. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your commitment to understanding client needs.
✨Tip Number 2
Network with professionals in the travel industry, particularly those who specialise in business travel consulting. Attend relevant webinars or local meetups to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Brush up on your GDS skills, particularly Amadeus, as proficiency in this area is essential for the role. Consider taking an online course or tutorial to enhance your knowledge and show potential employers your dedication to mastering the tools of the trade.
✨Tip Number 4
Prepare for the interview by practising common customer service scenarios related to travel consulting. Think about how you would handle difficult situations or client requests, as demonstrating your problem-solving skills will be crucial in this role.
We think you need these skills to ace Business Travel Consultant (Weekends)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in business travel consulting, especially any roles that involved medical assistance travel. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and problem-solving abilities. Mention specific examples of how you've successfully managed travel arrangements in the past, particularly in challenging situations.
Highlight GDS Proficiency: Clearly state your proficiency with GDS systems, especially Amadeus, in both your CV and cover letter. If you have certifications or training, be sure to include those as well.
Showcase Remote Work Skills: Since this is a remote position, emphasise your ability to work independently. Provide examples of how you've effectively managed your time and tasks while working remotely in previous roles.
How to prepare for a job interview at Traveltrust
✨Showcase Your Experience
Make sure to highlight your three years of experience in Business Travel Consulting. Be prepared to discuss specific examples of how you've successfully managed travel arrangements and satisfied clients in the past.
✨Demonstrate Customer Service Skills
Since this role emphasises customer satisfaction, be ready to share instances where you went above and beyond for a client. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with GDS Systems
As GDS proficiency is essential, brush up on your knowledge of Amadeus or any other systems you’ve used. Be prepared to discuss how you’ve utilised these platforms to enhance your efficiency and service delivery.
✨Prepare for Remote Work Questions
Since this is a remote position, think about how you manage your time and stay motivated while working independently. Have examples ready that demonstrate your self-discipline and ability to meet deadlines without direct supervision.
