At a Glance
- Tasks: Manage clients' travel arrangements and provide tailored travel options.
- Company: Traveltrust offers personalised travel management with over 41 years of experience.
- Benefits: Enjoy remote work flexibility and the chance to develop your travel industry skills.
- Why this job: Join a professional team focused on customer satisfaction and impactful travel solutions.
- Qualifications: Three years' experience in Business Travel Consulting and GDS proficiency required.
- Other info: This is a part-time weekend role, perfect for students seeking flexible work.
Company Description
Traveltrust is a travel management company that provides individuals and businesses with a personalized, unrivaled service in travel management. With over 41 years of experience, we offer maximum value and peace of mind by creating and implementing customized business travel solutions to meet the varying needs of our customers.
Our team of agents are highly professional and have an average of 20 years of travel industry experience. We utilize industry-leading corporate travel management platforms to ensure our clients\’ travellers get the lowest available rates while adhering to company travel policies.
Role Description
This is a part-time weekend remote role for a Business Travel Consultant, responsible for managing clients\’ travel arrangements and with a particular emphasis on Medical Assistance travel. The position will require working with clients to understand their travel requirements, provide information on travel options, and manage reservations. The successful candidate will prioritize customer satisfaction while ensuring adherence to company policies and procedures.
Qualifications
- Minimum three years\’ experience in Business Travel Consulting
- Excellent Customer Service skills, including communication and problem-solving
- Ability to work independently and remotely, with a high level of self-motivation and time management skills
- GDS Proficiency is essential (Amadeus preferred)
Business Travel Consultant (Weekends) employer: Traveltrust
Contact Detail:
Traveltrust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant (Weekends)
✨Tip Number 1
Familiarise yourself with the latest trends in business travel, especially regarding Medical Assistance travel. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your commitment to understanding client needs.
✨Tip Number 2
Network with professionals in the travel industry, particularly those who specialise in business travel consulting. Attend relevant webinars or local meetups to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Brush up on your GDS skills, particularly Amadeus, as proficiency in this area is essential for the role. Consider taking an online course or tutorial to enhance your knowledge and show potential employers your dedication to mastering the tools of the trade.
✨Tip Number 4
Prepare to discuss specific examples of how you've provided excellent customer service in previous roles. Think of scenarios where you solved problems or went above and beyond for clients, as these stories will highlight your suitability for the position.
We think you need these skills to ace Business Travel Consultant (Weekends)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in business travel consulting, especially any relevant work with medical assistance travel. Use specific examples to demonstrate your customer service skills and GDS proficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel management and your understanding of the role. Mention your three years of experience and how it aligns with the company's focus on personalized service.
Highlight Relevant Skills: In your application, emphasise your communication and problem-solving abilities. Provide examples of how you've successfully managed client travel arrangements in the past, particularly under challenging circumstances.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial in the travel industry.
How to prepare for a job interview at Traveltrust
✨Showcase Your Experience
Make sure to highlight your three years of experience in Business Travel Consulting. Be prepared to discuss specific examples of how you've successfully managed travel arrangements and provided excellent customer service.
✨Demonstrate GDS Proficiency
Since GDS proficiency is essential for this role, brush up on your skills with Amadeus or any other relevant systems. Be ready to answer questions about how you’ve used these platforms in past roles.
✨Emphasise Customer Satisfaction
Traveltrust prioritises customer satisfaction, so be prepared to discuss how you handle client interactions. Share examples of how you've resolved issues or gone above and beyond to meet a client's needs.
✨Prepare for Remote Work Questions
As this is a remote position, expect questions about your ability to work independently. Highlight your time management skills and provide examples of how you stay motivated while working from home.