At a Glance
- Tasks: Manage clients' travel arrangements and provide tailored travel options.
- Company: Join Traveltrust, a leader in personalised travel management with over 41 years of experience.
- Benefits: Enjoy remote work flexibility and the chance to develop your travel industry skills.
- Other info: This is a part-time weekend role, perfect for students seeking flexible work.
- Why this job: Be part of a dedicated team focused on customer satisfaction and impactful travel solutions.
- Qualifications: Requires three years in Business Travel Consulting and excellent customer service skills.
Company Description
Traveltrust is a travel management company that provides individuals and businesses with a personalized, unrivaled service in travel management. With over 41 years of experience, we offer maximum value and peace of mind by creating and implementing customized business travel solutions to meet the varying needs of our customers.
Our team of agents are highly professional and have an average of 20 years of travel industry experience. We utilize industry-leading corporate travel management platforms to ensure our clients\' travellers get the lowest available rates while adhering to company travel policies.
Role Description
This is a part-time weekend remote role for a Business Travel Consultant, responsible for managing clients\' travel arrangements and with a particular emphasis on Medical Assistance travel. The position will require working with clients to understand their travel requirements, provide information on travel options, and manage reservations. The successful candidate will prioritize customer satisfaction while ensuring adherence to company policies and procedures.
Qualifications
- Minimum three years\' experience in Business Travel Consulting
- Excellent Customer Service skills, including communication and problem-solving
- Ability to work independently and remotely, with a high level of self-motivation and time management skills
- GDS Proficiency is essential (Amadeus preferred)
Business Travel Consultant (Weekends) in Reading employer: Traveltrust
Traveltrust is an exceptional employer that values its employees by fostering a supportive and collaborative work culture, particularly for the Business Travel Consultant role. With over 41 years of industry experience, we offer our team members opportunities for professional growth and development while working remotely, allowing for a flexible work-life balance. Our commitment to providing personalised service ensures that you will be part of a dedicated team that prioritises customer satisfaction and innovation in travel management.
StudySmarter Expert Adviceπ€«
We think this is how you could land Business Travel Consultant (Weekends) in Reading
β¨Tip Number 1
Familiarise yourself with the latest trends in business travel, especially regarding Medical Assistance travel. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to understanding the specific needs of clients.
β¨Tip Number 2
Network with professionals in the travel industry, particularly those who specialise in business travel consulting. Engaging with others can provide valuable insights and potentially lead to referrals or recommendations for the position.
β¨Tip Number 3
Brush up on your GDS skills, particularly Amadeus, as proficiency in this area is essential for the role. Consider taking a short online course or tutorial to enhance your knowledge and confidence.
β¨Tip Number 4
Prepare for potential interview questions by thinking about scenarios where you've provided excellent customer service or solved problems in previous roles. Being able to share specific examples will showcase your experience and suitability for the position.
We think you need these skills to ace Business Travel Consultant (Weekends) in Reading
Some tips for your application π«‘
Tailor Your CV:Make sure your CV highlights your experience in business travel consulting, especially any relevant work with medical assistance travel. Use specific examples to demonstrate your customer service skills and GDS proficiency.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for travel management and your understanding of the role. Mention your three years of experience and how it aligns with the company's focus on personalized service.
Highlight Relevant Skills:In your application, emphasise your communication and problem-solving abilities. Provide examples of how you've successfully managed client travel arrangements in the past, particularly under challenging circumstances.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the travel industry.
How to prepare for a job interview at Traveltrust
β¨Showcase Your Experience
Make sure to highlight your three years of experience in Business Travel Consulting. Be prepared to discuss specific examples of how you've successfully managed travel arrangements and provided excellent customer service.
β¨Demonstrate GDS Proficiency
Since GDS proficiency is essential for this role, brush up on your skills with Amadeus or any other GDS you are familiar with. Be ready to discuss how you've used these systems in past roles to enhance efficiency and client satisfaction.
β¨Emphasise Customer Satisfaction
Prepare to talk about how you prioritise customer satisfaction in your work. Share examples of how you've gone above and beyond to meet clients' needs and resolve any issues that arose during their travel.
β¨Highlight Remote Work Skills
As this is a remote position, it's important to demonstrate your ability to work independently. Discuss your time management strategies and how you stay motivated while working from home.