At a Glance
- Tasks: Manage clients' travel arrangements, focusing on Medical Assistance travel.
- Company: Join Traveltrust, a global leader in corporate travel solutions since 1983.
- Benefits: Flexible part-time weekend role with remote work options.
- Why this job: Make a difference by ensuring clients have seamless travel experiences.
- Qualifications: Three years' experience in Business Travel Consulting and excellent customer service skills.
- Other info: Opportunity to grow in a supportive, international team.
The predicted salary is between 13 - 16 ÂŁ per hour.
About the Company
Traveltrust is a global travel management company with offices across the US, UK, Canada, and Australia. Since 1983, we’ve specialised in delivering reliable, high-touch corporate travel solutions tailored to businesses of all sizes across industries such as finance, legal, healthcare, entertainment, and technology. We manage complex travel logistics through advanced technology and our extensive supplier network, ensuring cost efficiency and peace of mind for our clients. This includes business travel and medical assistance travel. With a “follow-the-sun” model, our international network provides continuous support across time zones so clients receive timely assistance whenever and wherever they need it.
About the Role
This is a part-time weekend remote role for a Business Travel Consultant, responsible for managing clients' travel arrangements and with a particular emphasis on Medical Assistance travel. The position will require working with clients to understand their travel requirements, provide information on travel options, and manage reservations. The successful candidate will prioritize customer satisfaction while ensuring adherence to company policies and procedures.
Responsibilities
- Manage clients' travel arrangements.
- Emphasis on Medical Assistance travel.
- Understand clients' travel requirements.
- Provide information on travel options.
- Manage reservations.
- Prioritize customer satisfaction.
- Ensure adherence to company policies and procedures.
Qualifications
- Minimum three years' experience in Business Travel Consulting.
- Excellent Customer Service skills, including communication and problem-solving.
- Ability to work independently and remotely, with a high level of self-motivation and time management skills.
- GDS Proficiency is essential (Amadeus preferred).
- Medical assistance experience a plus.
Ready to grow with us? If you're interested in the role, please hit apply on LinkedIn or email noah.meyerson@traveltrust.com.
Business Travel Consultant (Weekends) employer: Traveltrust
Contact Detail:
Traveltrust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant (Weekends)
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who might know someone at Traveltrust. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Traveltrust’s services and values. Knowing their focus on customer satisfaction and medical assistance travel will help you tailor your answers and show you’re the perfect fit.
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios where you had to manage complex travel arrangements or handle customer complaints. Being able to share these experiences will highlight your expertise in business travel consulting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Traveltrust team.
We think you need these skills to ace Business Travel Consultant (Weekends)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in business travel consulting, especially any work related to medical assistance travel. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your customer service skills can enhance our clients' experiences. Keep it engaging and personal.
Show Off Your GDS Skills: Since GDS proficiency is essential, make sure to mention your experience with Amadeus or any other systems you've used. We love seeing candidates who are tech-savvy and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Traveltrust
✨Know Your Stuff
Make sure you brush up on your knowledge of business travel consulting, especially in the context of medical assistance travel. Familiarise yourself with common travel scenarios and solutions, as well as the GDS systems like Amadeus. This will show that you're not just a candidate, but someone who understands the industry.
✨Customer Service is Key
Since this role emphasises customer satisfaction, be prepared to discuss your previous experiences in providing excellent customer service. Think of specific examples where you solved problems or went above and beyond for a client. This will demonstrate your commitment to putting clients first.
✨Show Your Independence
As this is a remote role, highlight your ability to work independently. Share examples of how you've managed your time effectively and stayed motivated while working from home. This will reassure them that you can handle the responsibilities without constant supervision.
✨Ask Smart Questions
Prepare thoughtful questions about the company and the role. Inquire about their approach to managing complex travel logistics or how they ensure customer satisfaction. This shows your genuine interest in the position and helps you assess if it's the right fit for you.