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For Companies At a Glance
- Tasks: Manage clients' travel arrangements and provide info on travel options.
- Company: Traveltrust offers personalized travel management with over 41 years of experience.
- Benefits: Enjoy a part-time remote role with flexible weekend hours.
- Why this job: Join a professional team and enhance your customer service skills in the travel industry.
- Qualifications: Requires three years of Business Travel Consulting experience and GDS proficiency.
- Other info: Focus on Medical Assistance travel, ensuring client satisfaction.
Company Description
Traveltrust is a travel management company that provides individuals and businesses with a personalized, unrivaled service in travel management. With over 41 years of experience, we offer maximum value and peace of mind by creating and implementing customized business travel solutions to meet the varying needs of our customers.
Our team of agents are highly professional and have an average of 20 years of travel industry experience. We utilize industry-leading corporate travel management platforms to ensure our clients\’ travellers get the lowest available rates while adhering to company travel policies.
Role Description
This is a part-time weekend remote role for a Business Travel Consultant, responsible for managing clients\’ travel arrangements and with a particular emphasis on Medical Assistance travel. The position will require working with clients to understand their travel requirements, provide information on travel options, and manage reservations. The successful candidate will prioritize customer satisfaction while ensuring adherence to company policies and procedures.
Qualifications
- Minimum three years\’ experience in Business Travel Consulting
- Excellent Customer Service skills, including communication and problem-solving
- Ability to work independently and remotely, with a high level of self-motivation and time management skills
- GDS Proficiency is essential (Amadeus preferred)
Business Travel Consultant (Weekends) employer: Traveltrust
Contact Detail:
Traveltrust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant (Weekends)
✨Tip Number 1
Familiarize yourself with the specific travel management platforms used in the industry, especially Amadeus, as proficiency in GDS is essential for this role. Consider taking online courses or tutorials to boost your skills and demonstrate your commitment to mastering these tools.
✨Tip Number 2
Highlight your customer service experience during any networking opportunities or interviews. Share specific examples of how you've successfully resolved client issues or improved their travel experiences, as this will showcase your problem-solving abilities and dedication to customer satisfaction.
✨Tip Number 3
Since this is a remote position, emphasize your ability to work independently and manage your time effectively. Prepare to discuss your strategies for staying organized and productive while working from home, as this will reassure employers of your self-motivation.
✨Tip Number 4
Research Traveltrust and understand their approach to business travel, particularly in the context of Medical Assistance travel. Being knowledgeable about the company’s values and services will help you tailor your conversations and show that you're genuinely interested in contributing to their team.
We think you need these skills to ace Business Travel Consultant (Weekends)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Business Travel Consultant position. Understand the specific requirements, especially the emphasis on Medical Assistance travel and customer service skills.
Highlight Relevant Experience: In your application, emphasize your experience in business travel consulting. Mention any specific instances where you provided excellent customer service or managed complex travel arrangements.
Showcase GDS Proficiency: Since GDS proficiency is essential, make sure to clearly state your experience with Amadeus or any other GDS platforms. Provide examples of how you've used these tools in your previous roles.
Tailor Your Cover Letter: Write a personalized cover letter that reflects your understanding of Traveltrust's values and how you can contribute to their mission of providing unrivaled service in travel management.
How to prepare for a job interview at Traveltrust
✨Showcase Your Experience
Make sure to highlight your three years of experience in Business Travel Consulting. Be prepared to discuss specific examples of how you've successfully managed travel arrangements and satisfied clients in the past.
✨Demonstrate Customer Service Skills
Since this role emphasizes excellent customer service, think of scenarios where you effectively communicated with clients or solved problems. Share these stories during the interview to illustrate your skills.
✨Familiarize Yourself with GDS
As GDS proficiency is essential, especially with Amadeus, brush up on your knowledge and be ready to discuss your experience using these systems. If possible, mention any specific tools or features you are comfortable with.
✨Emphasize Remote Work Skills
Since this is a remote position, highlight your ability to work independently. Discuss your time management strategies and how you stay motivated while working from home to reassure them of your suitability for the role.
