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For Companies At a Glance
- Tasks: Deliver elite travel experiences for executives and VIP clients with personalised service.
- Company: Join a dynamic global company focused on premium customer service.
- Benefits: Competitive pay, equity ownership, generous vacation, and wellness support.
- Other info: Enjoy flexible work options and opportunities for personal growth.
- Why this job: Make a real impact by managing high-stakes travel for top-tier clients.
- Qualifications: Experience in luxury customer service and strong GDS knowledge required.
The predicted salary is between 35000 - 45000 ÂŁ per year.
We are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional but highly personalised, time‑critical, and relationship‑driven. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients. You will have strong GDS experience though we are able to provide full cross‑platform training for candidates who have experience in Amadeus, Sabre or another GDS.
What Success Looks Like
- Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers
- Acting as a trusted advisor, not just a booking agent
- Managing highly complex, often last‑minute travel changes with calm professionalism
- Consistently achieving strong CSAT while meeting productivity and efficiency expectations
- Demonstrating excellent ownership, judgement, and accountability in every interaction
What You’ll Do
- End‑to‑end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests
- Providing expert recommendations aligned to traveller preferences, company policy, and duty of care
- Handling urgent and high‑impact travel disruptions with speed, empathy, and precision
- Managing multiple channels (phone, chat, email) in a fast‑paced Executive Care environment
- Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence
- Building long‑term relationships with Executive travellers through consistent, high‑quality service
- Collaborating closely with peers to maintain a high‑performance, elite service culture
What We’re Looking For
Essential
- Proven experience delivering high‑touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar)
- GDS experience (Amadeus, Sabre, Galileo or similar)
- Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT
- Exceptional communication skills with a polished, confident, and discreet style
- Ability to remain calm, decisive, and solutions‑focused in high‑pressure situations
- Strong organisational skills and attention to detail
Desirable
- Experience supporting senior stakeholders, C‑suite, or high‑net‑worth individuals
- Exposure to out‑of‑hours, follow‑the‑sun, or on‑call travel support models
Personal Attributes
- Naturally service‑oriented with a strong hospitality mindset
- High emotional intelligence and sound judgement
- Comfortable working autonomously and taking full ownership
- Resilient, adaptable, and confident handling ambiguity
- Commercially aware and performance‑driven without compromising service quality
What We Offer
- Receive competitive compensation and equity ownership in Perk
- Rest and recharge with our generous allocation of vacation days plus public holidays
- Take control of your physical health with your choice of private healthcare or a gym allowance
- Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
- Join our unforgettable Perk events, including our spectacular annual summer party
- Always feel supported with Spring Health, our market‑leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
- Make your money go further with our flexible compensation plan
- Focus on your family with 17 weeks’ paid parental leave during your child’s first year
- Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
- Broaden your horizons with up to 20 Work from Anywhere days per year
- Nurture your language skills with in real‑life English, Spanish and Catalan lessons
- Follow your passions and take a four‑week, fully paid sabbatical once you reach 5 years
- Let us help you move to one of our hubs with relocation support
How We Work
At Perk, we take an IRL‑first approach to work, where our team works together in‑person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.
Equal Opportunity Employment
Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We are an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.
Senior Business Travel Consultant - Spanish speaking employer: Traveltechessentialist
Contact Detail:
Traveltechessentialist Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Travel Consultant - Spanish speaking
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who work with executives. A personal recommendation can go a long way in landing that dream role.
✨Tip Number 2
Prepare for the interview by practising common questions related to high-touch customer service and complex itinerary management. Show us you can handle pressure with ease and demonstrate your problem-solving skills.
✨Tip Number 3
Research the company culture and values. When you apply through our website, make sure to highlight how your experience aligns with our commitment to elite service and relationship-building.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can keep you top of mind. We love seeing candidates who are proactive and genuinely interested.
We think you need these skills to ace Senior Business Travel Consultant - Spanish speaking
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your experience in premium customer service and GDS systems. We want to see how your background aligns with the elite service we provide at StudySmarter.
Personalise Your Application: Tailor your application to reflect our values and the specifics of the role. Use examples that demonstrate your ability to manage complex itineraries and provide a personalised service to high-value clients.
Keep It Professional Yet Friendly: Your written application should strike a balance between professionalism and approachability. We love candidates who can communicate confidently while still being relatable and warm.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at StudySmarter.
How to prepare for a job interview at Traveltechessentialist
✨Know Your Stuff
Before the interview, brush up on your knowledge of GDS systems like Amadeus or Sabre. Be ready to discuss how you've used these tools in previous roles, especially in managing complex itineraries and providing premium service.
✨Showcase Your Service Mindset
Prepare examples that highlight your experience in delivering high-touch customer service. Think about specific situations where you went above and beyond for a client, particularly in high-pressure scenarios.
✨Demonstrate Calm Under Pressure
Be ready to discuss how you handle urgent travel disruptions. Share stories that illustrate your ability to remain calm and decisive while managing last-minute changes, showcasing your problem-solving skills.
✨Build Relationships
Emphasise your understanding of the importance of building long-term relationships with clients. Prepare to talk about how you've successfully maintained connections with senior stakeholders or high-net-worth individuals in your past roles.