At a Glance
- Tasks: Drive supply growth for Airbnb Luxe by acquiring new listings and building host relationships.
- Company: Join Airbnb, a leader in luxury travel and innovative hospitality.
- Benefits: Competitive salary, bonuses, equity, and travel credits await you.
- Other info: Opportunity for travel across Europe and the Middle East, with excellent career growth.
- Why this job: Make a real impact in the luxury market while working with a dynamic team.
- Qualifications: 6+ years in sales or account management, ideally in luxury travel or real estate.
The predicted salary is between 72000 - 85000 £ per year.
As a Luxe Market Manager, you will drive supply growth for Airbnb Luxe in your assigned geographies — acquiring new listings and cultivating host relationships that define Luxe. You will serve as the on-the-ground market expert, combining deep knowledge of luxury real estate and travel landscape with a consultative, relationship-first approach to acquisition and account management. You will work with Luxe Guest Services, Content & Quality, and cross-functional teams to ensure every home meets Airbnb Luxe's standards. This role is equally focused on strategic growth and day-to-day excellence— you'll be equally comfortable prospecting net-new hosts, conducting business reviews, and rolling up your sleeves to solve host challenges.
- Supply Acquisition & Pipeline Development
- Lead net-new host and listing acquisition in assigned markets, moving qualified leads through the funnel to meet and exceed quarterly supply goals.
- Prospect and identify high-quality homes through external research, networking, and partnerships with luxury real estate professionals, property managers, and operators.
- Qualify incoming leads and deliver fully vetted hosts and listings to the onboarding team with clear handoff documentation.
- Compellingly articulate Airbnb Luxe's value proposition across all formats — phone, email, in-person — tailored to the luxury audience.
- Market Development & Launches
- Own new market launches end-to-end, including lead generation, host recruitment, coordination with Home Quality and Guest Services, and post-launch performance monitoring.
- Develop a nuanced understanding of your markets: desirable neighborhoods, architectural styles, design aesthetics, pricing trends, seasonality, and the competitive landscape.
- Build and maintain localized pitches that resonate with luxury homeowners and real estate professionals in your region.
- Host Account Management & Optimization
- Manage a portfolio of Luxe hosts, serving as their primary point of contact and trusted advisor.
- Conduct regular business reviews and optimization calls to uncover challenges, identify growth opportunities, and provide data-driven recommendations.
- Support onboarding of new listings for assigned hosts, ensuring a seamless experience.
- Design and deploy strategies to manage and optimize long-tail hosts across your markets.
- Improve listing bookability through performance analysis and targeted host education.
- Cross-Functional Collaboration & Escalations
- Act as the primary liaison between assigned hosts and internal teams (Guest Services, Content & Quality, Product, Policy) for escalated issues and strategic initiatives.
- Serve as an effective "air traffic controller" — routing host requests to the right internal resources while maintaining direct host accessibility.
- Cascade host feedback to relevant stakeholders to inform product and policy decisions.
- Educate hosts on significant product updates, policy changes, and platform best practices.
Your Expertise
- Experience
- 6+ years of relevant experience in sales, account management, business development, or strategic partnerships — ideally within luxury travel, hospitality, or real estate.
- Demonstrated track record of hitting or exceeding acquisition and/or revenue targets in a fast-paced, metrics-driven environment.
- Experience working cross-functionally across teams to influence change and drive results.
- Familiarity with CRM tools and the ability to maintain rigorous pipeline hygiene and reporting.
- Skills & Competencies
- Strong executive presence with the ability to build credibility and influence senior decision-makers both internally and within the luxury industry.
- Excellent negotiation skills and the ability to close complex, high-value partnerships.
- Sharp market instincts — you can quickly assess a neighborhood, identify a trend, and translate that into actionable strategy.
- Exceptional written and verbal communication skills; able to craft compelling pitches and maintain polished host-facing correspondence.
- Highly organized with the ability to manage multiple priorities, projects, and stakeholder relationships simultaneously.
- Comfortable operating with ambiguity and adapting quickly in an ever-evolving environment.
- Mindset
- Deep alignment with Airbnb's mission and a passion for the luxury travel and homes space.
- A consultative, relationship-first approach — you build trust before you close deals.
- Proactive, solutions-oriented, and self-directed; you don't wait for problems to escalate.
- Collaborative by nature — you understand that success in this role is a team sport.
Location Specific Requirements
This role requires proximity to the UK Market, with the ability to travel up to 50% of the year into markets across Europe and the Middle East and for team offsites. English proficiency required, Arabic preferred.
Our Commitment To Inclusion & Belonging
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
How We'll Take Care of You
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
United Kingdom Annual Pay Range £72,000 — £85,000 GBP
Senior Market Manager (Luxe) in London employer: Traveltechessentialist
Airbnb is an exceptional employer for those seeking a dynamic and rewarding career in the luxury travel sector. With a strong commitment to employee growth, a collaborative work culture, and the opportunity to engage with high-end clients across Europe and the Middle East, you will thrive in an environment that values innovation and inclusivity. The company offers competitive compensation, including bonuses and equity, alongside unique benefits like Employee Travel Credits, making it an attractive choice for professionals passionate about luxury real estate and hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Market Manager (Luxe) in London
✨Tip Number 1
Network like a pro! Get out there and connect with luxury real estate professionals, property managers, and anyone in the travel scene. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more people you know, the better your chances of landing that dream role!
✨Tip Number 2
Show off your market knowledge! When you’re chatting with potential employers or networking contacts, drop some insights about local trends, desirable neighbourhoods, and what makes luxury listings tick. This will not only impress them but also show that you’re genuinely passionate about the Luxe market.
✨Tip Number 3
Practice your pitch! Whether it’s over the phone, via email, or face-to-face, make sure you can compellingly articulate Airbnb Luxe's value proposition. Tailor your message to resonate with the luxury audience, and don’t forget to highlight your consultative approach to building relationships.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role. Plus, you’ll be one step closer to joining a team that values collaboration and innovation in the luxury travel space.
We think you need these skills to ace Senior Market Manager (Luxe) in London
Some tips for your application 🫡
Show Your Passion for Luxury:When you're writing your application, let your love for luxury travel and real estate shine through. We want to see that you understand the Luxe market and can articulate why it excites you. Make it personal and relatable!
Tailor Your Experience:Don’t just list your past jobs; connect them to the role! Highlight your experience in sales, account management, or business development, especially if it's in luxury sectors. Show us how your skills align with what we’re looking for.
Be Clear and Concise:We appreciate a well-structured application. Use clear language and keep it concise. Make sure your key achievements stand out, so we can quickly see how you’ve made an impact in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive—just like we like our candidates to be!
How to prepare for a job interview at Traveltechessentialist
✨Know Your Market Inside Out
Before the interview, dive deep into the luxury real estate and travel landscape in your assigned geography. Familiarise yourself with desirable neighbourhoods, architectural styles, and pricing trends. This knowledge will help you articulate how you can drive supply growth effectively.
✨Showcase Your Relationship-First Approach
Prepare examples that highlight your consultative approach to building relationships. Discuss how you've successfully cultivated host relationships in the past and how you plan to do the same at Airbnb Luxe. Remember, it's all about trust before closing deals!
✨Demonstrate Cross-Functional Collaboration Skills
Be ready to discuss your experience working with various teams. Share specific instances where you acted as a liaison between different departments to solve problems or drive results. This will show your ability to navigate complex environments and influence change.
✨Craft Compelling Pitches
Practice articulating Airbnb Luxe's value proposition tailored to a luxury audience. Prepare to present a mock pitch during the interview, showcasing your exceptional communication skills. This will demonstrate your ability to engage high-value hosts effectively.
