At a Glance
- Tasks: Drive supply growth for Airbnb Luxe by acquiring new listings and building host relationships.
- Company: Join Airbnb, a leader in luxury travel and innovative hospitality.
- Benefits: Competitive salary, bonuses, equity, and employee travel credits.
- Other info: Opportunity for travel across Europe and the Middle East, with a focus on collaboration.
- Why this job: Make an impact in the luxury market while collaborating with diverse teams.
- Qualifications: 6+ years in sales or account management, ideally in luxury travel or real estate.
The predicted salary is between 72000 - 85000 € per year.
As a Luxe Market Manager, you will drive supply growth for Airbnb Luxe in your assigned geographies — acquiring new listings and cultivating host relationships that define Luxe. You will serve as the on-the-ground market expert, combining deep knowledge of luxury real estate and travel landscape with a consultative, relationship-first approach to acquisition and account management. You will work with Luxe Guest Services, Content & Quality, and cross-functional teams to ensure every home meets Airbnb Luxe's standards. This role is equally focused on strategic growth and day-to-day excellence— you'll be equally comfortable prospecting net-new hosts, conducting business reviews, and rolling up your sleeves to solve host challenges.
- Supply Acquisition & Pipeline Development
- Lead net-new host and listing acquisition in assigned markets, moving qualified leads through the funnel to meet and exceed quarterly supply goals.
- Prospect and identify high-quality homes through external research, networking, and partnerships with luxury real estate professionals, property managers, and operators.
- Qualify incoming leads and deliver fully vetted hosts and listings to the onboarding team with clear handoff documentation.
- Compellingly articulate Airbnb Luxe's value proposition across all formats — phone, email, in-person — tailored to the luxury audience.
- Market Development & Launches
- Own new market launches end-to-end, including lead generation, host recruitment, coordination with Home Quality and Guest Services, and post-launch performance monitoring.
- Develop a nuanced understanding of your markets: desirable neighborhoods, architectural styles, design aesthetics, pricing trends, seasonality, and the competitive landscape.
- Build and maintain localized pitches that resonate with luxury homeowners and real estate professionals in your region.
- Host Account Management & Optimization
- Manage a portfolio of Luxe hosts, serving as their primary point of contact and trusted advisor.
- Conduct regular business reviews and optimization calls to uncover challenges, identify growth opportunities, and provide data-driven recommendations.
- Support onboarding of new listings for assigned hosts, ensuring a seamless experience.
- Design and deploy strategies to manage and optimize long-tail hosts across your markets.
- Improve listing bookability through performance analysis and targeted host education.
- Cross-Functional Collaboration & Escalations
- Act as the primary liaison between assigned hosts and internal teams (Guest Services, Content & Quality, Product, Policy) for escalated issues and strategic initiatives.
- Serve as an effective "air traffic controller" — routing host requests to the right internal resources while maintaining direct host accessibility.
- Cascade host feedback to relevant stakeholders to inform product and policy decisions.
- Educate hosts on significant product updates, policy changes, and platform best practices.
- Your Expertise
- 6+ years of relevant experience in sales, account management, business development, or strategic partnerships — ideally within luxury travel, hospitality, or real estate.
- Demonstrated track record of hitting or exceeding acquisition and/or revenue targets in a fast-paced, metrics-driven environment.
- Experience working cross-functionally across teams to influence change and drive results.
- Familiarity with CRM tools and the ability to maintain rigorous pipeline hygiene and reporting.
- Skills & Competencies
- Strong executive presence with the ability to build credibility and influence senior decision-makers both internally and within the luxury industry.
- Excellent negotiation skills and the ability to close complex, high-value partnerships.
- Sharp market instincts — you can quickly assess a neighborhood, identify a trend, and translate that into actionable strategy.
- Exceptional written and verbal communication skills; able to craft compelling pitches and maintain polished host-facing correspondence.
- Highly organized with the ability to manage multiple priorities, projects, and stakeholder relationships simultaneously.
- Comfortable operating with ambiguity and adapting quickly in an ever-evolving environment.
- Mindset
- Deep alignment with Airbnb's mission and a passion for the luxury travel and homes space.
- A consultative, relationship-first approach — you build trust before you close deals.
- Proactive, solutions-oriented, and self-directed; you don't wait for problems to escalate.
- Collaborative by nature — you understand that success in this role is a team sport.
- Location Specific Requirements
- This role requires proximity to the UK Market, with the ability to travel up to 50% of the year into markets across Europe and the Middle East and for team offsites.
- English proficiency required, Arabic preferred.
- Our Commitment To Inclusion & Belonging
- Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
- How We'll Take Care of You
- Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
- United Kingdom Annual Pay Range £72,000 — £85,000 GBP.
Senior Market Manager, Luxe in London employer: Traveltechessentialist
Airbnb is an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Senior Market Manager role in Luxe. With a strong commitment to employee growth, you will have access to unique opportunities for professional development while working closely with cross-functional teams in a fast-paced environment. The company's focus on luxury travel and real estate, combined with competitive compensation and benefits, makes it an attractive place for those seeking meaningful and rewarding employment in the UK market.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Market Manager, Luxe in London
✨Tip Number 1
Network like a pro! Get out there and connect with luxury real estate professionals, attend industry events, and join relevant online communities. The more people you know, the better your chances of landing that Senior Market Manager gig.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your knowledge of the luxury travel landscape and your consultative approach. Tailor your pitch to resonate with their needs and demonstrate how you can drive supply growth.
✨Tip Number 3
Be proactive in your follow-ups! After any meeting or networking event, drop a quick email to thank them for their time and reiterate your interest. This keeps you top of mind and shows you're genuinely keen on the role.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to apply directly. It shows you're serious about joining the team and helps us keep track of your application more easily.
We think you need these skills to ace Senior Market Manager, Luxe in London
Some tips for your application 🫡
Show Your Passion for Luxury:When you're writing your application, let your love for luxury travel and real estate shine through. We want to see that you understand the Luxe market and can articulate why you're excited about this role at Airbnb.
Tailor Your Experience:Make sure to highlight your relevant experience in sales, account management, or business development. We’re looking for specific examples of how you've hit targets and built relationships in the luxury sector—so don’t hold back!
Be Clear and Concise:Your written application should be easy to read and straight to the point. Use clear language and structure your thoughts logically. Remember, we appreciate exceptional communication skills, so make every word count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive—just like we like our candidates to be!
How to prepare for a job interview at Traveltechessentialist
✨Know Your Market Inside Out
Before the interview, dive deep into the luxury real estate and travel landscape in your assigned geography. Familiarise yourself with local trends, desirable neighbourhoods, and architectural styles. This knowledge will not only impress your interviewers but also help you articulate how you can drive supply growth effectively.
✨Showcase Your Relationship-First Approach
Prepare examples that highlight your consultative approach to account management. Think of times when you've built trust with clients or partners before closing deals. This is crucial for a role focused on cultivating host relationships, so be ready to share specific stories that demonstrate your skills.
✨Be Ready to Discuss Metrics
Since this role is metrics-driven, come prepared to discuss your past achievements in hitting or exceeding acquisition and revenue targets. Use concrete numbers and examples to illustrate your success. This will show that you understand the importance of performance in driving results.
✨Practice Your Pitch
You’ll need to compellingly articulate Airbnb Luxe's value proposition, so practice your pitch! Tailor it to resonate with a luxury audience, focusing on what makes Airbnb Luxe unique. Consider doing mock interviews with friends or colleagues to refine your delivery and ensure you come across as polished and confident.
