Senior Market Manager in London

Senior Market Manager in London

London Full-Time 72000 - 85000 € / year (est.) Home office (partial)
Traveltechessentialist

At a Glance

  • Tasks: Drive supply growth for Airbnb Luxe by acquiring new listings and building host relationships.
  • Company: Join a leading luxury travel platform with a focus on innovation and collaboration.
  • Benefits: Competitive salary, bonuses, equity, and employee travel credits.
  • Other info: Dynamic role with opportunities for travel across Europe and the Middle East.
  • Why this job: Make an impact in the luxury travel space while working with high-end properties.
  • Qualifications: 6+ years in sales or account management, ideally in luxury travel or real estate.

The predicted salary is between 72000 - 85000 € per year.

As a Luxe Market Manager, you will drive supply growth for Airbnb Luxe in your assigned geographies — acquiring new listings and cultivating host relationships that define Luxe. You will serve as the on-the-ground market expert, combining deep knowledge of luxury real estate and travel landscape with a consultative, relationship-first approach to acquisition and account management. You will work with Luxe Guest Services, Content & Quality, and cross-functional teams to ensure every home meets Airbnb Luxe's standards. This role is equally focused on strategic growth and day-to-day excellence— you'll be equally comfortable prospecting net-new hosts, conducting business reviews, and rolling up your sleeves to solve host challenges.

  • Supply Acquisition & Pipeline Development
    • Lead net-new host and listing acquisition in assigned markets, moving qualified leads through the funnel to meet and exceed quarterly supply goals.
    • Prospect and identify high-quality homes through external research, networking, and partnerships with luxury real estate professionals, property managers, and operators.
    • Qualify incoming leads and deliver fully vetted hosts and listings to the onboarding team with clear handoff documentation.
    • Compellingly articulate Airbnb Luxe's value proposition across all formats — phone, email, in-person — tailored to the luxury audience.
  • Market Development & Launches
    • Own new market launches end-to-end, including lead generation, host recruitment, coordination with Home Quality and Guest Services, and post-launch performance monitoring.
    • Develop a nuanced understanding of your markets: desirable neighborhoods, architectural styles, design aesthetics, pricing trends, seasonality, and the competitive landscape.
    • Build and maintain localized pitches that resonate with luxury homeowners and real estate professionals in your region.
  • Host Account Management & Optimization
    • Manage a portfolio of Luxe hosts, serving as their primary point of contact and trusted advisor.
    • Conduct regular business reviews and optimization calls to uncover challenges, identify growth opportunities, and provide data-driven recommendations.
    • Support onboarding of new listings for assigned hosts, ensuring a seamless experience.
    • Design and deploy strategies to manage and optimize long-tail hosts across your markets.
    • Improve listing bookability through performance analysis and targeted host education.
  • Cross-Functional Collaboration & Escalations
    • Act as the primary liaison between assigned hosts and internal teams (Guest Services, Content & Quality, Product, Policy) for escalated issues and strategic initiatives.
    • Serve as an effective "air traffic controller" — routing host requests to the right internal resources while maintaining direct host accessibility.
    • Cascade host feedback to relevant stakeholders to inform product and policy decisions.
    • Educate hosts on significant product updates, policy changes, and platform best practices.

Your Expertise

  • 6+ years of relevant experience in sales, account management, business development, or strategic partnerships — ideally within luxury travel, hospitality, or real estate.
  • Demonstrated track record of hitting or exceeding acquisition and/or revenue targets in a fast-paced, metrics-driven environment.
  • Experience working cross-functionally across teams to influence change and drive results.
  • Familiarity with CRM tools and the ability to maintain rigorous pipeline hygiene and reporting.

Skills & Competencies

  • Strong executive presence with the ability to build credibility and influence senior decision-makers both internally and within the luxury industry.
  • Excellent negotiation skills and the ability to close complex, high-value partnerships.
  • Sharp market instincts — you can quickly assess a neighborhood, identify a trend, and translate that into actionable strategy.
  • Exceptional written and verbal communication skills; able to craft compelling pitches and maintain polished host-facing correspondence.
  • Highly organized with the ability to manage multiple priorities, projects, and stakeholder relationships simultaneously.
  • Comfortable operating with ambiguity and adapting quickly in an ever-evolving environment.

Mindset

  • Deep alignment with Airbnb's mission and a passion for the luxury travel and homes space.
  • A consultative, relationship-first approach — you build trust before you close deals.
  • Proactive, solutions-oriented, and self-directed; you don't wait for problems to escalate.
  • Collaborative by nature — you understand that success in this role is a team sport.

Location Specific Requirements

This role requires proximity to the UK Market, with the ability to travel up to 50% of the year into markets across Europe and the Middle East and for team offsites. English proficiency required, Arabic preferred.

Our Commitment To Inclusion & Belonging

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

How We'll Take Care of You

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. United Kingdom Annual Pay Range £72,000 — £85,000 GBP.

Senior Market Manager in London employer: Traveltechessentialist

Airbnb is an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Senior Market Manager role. With a strong commitment to employee growth, you will have access to unique opportunities for professional development while working in the vibrant luxury travel sector. The company's emphasis on collaboration and innovation, combined with competitive compensation and benefits, makes it an attractive place for those looking to make a meaningful impact in the UK market and beyond.

Traveltechessentialist

Contact Detail:

Traveltechessentialist Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Market Manager in London

Tip Number 1

Network like a pro! Get out there and connect with luxury real estate professionals, property managers, and anyone who can help you tap into the market. Attend industry events, join relevant online groups, and don’t be shy about reaching out to people on LinkedIn.

Tip Number 2

Show off your expertise! When you’re chatting with potential hosts or partners, make sure to highlight your deep knowledge of the luxury travel landscape. Tailor your pitch to resonate with their needs and demonstrate how Airbnb Luxe can elevate their listings.

Tip Number 3

Be proactive in your follow-ups! After initial conversations, keep the momentum going by checking in regularly. This shows that you’re genuinely interested and helps build trust, which is key in the luxury market.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your understanding of the role and how you can contribute to Airbnb Luxe’s success.

We think you need these skills to ace Senior Market Manager in London

Sales Experience
Account Management
Business Development
Strategic Partnerships
Luxury Real Estate Knowledge
Negotiation Skills
Market Analysis

Some tips for your application 🫡

Show Your Passion for Luxury:When you're writing your application, let your love for luxury travel and real estate shine through. We want to see how your experiences align with the Luxe ethos, so share specific examples that highlight your passion and expertise in this area.

Tailor Your Pitch:Make sure to customise your application to reflect the job description. Use the same language and key phrases that we’ve included, as it shows you understand what we're looking for. This is your chance to demonstrate how you can drive supply growth and build relationships in the luxury market.

Be Data-Driven:We love numbers! If you've hit targets or achieved significant results in your previous roles, make sure to include those stats in your application. It’s all about showing us how you can bring that same success to Airbnb Luxe.

Keep It Professional Yet Personal:While we appreciate a friendly tone, remember to maintain professionalism in your written application. Share your story and personality, but keep it polished. And don’t forget to apply through our website for the best chance of getting noticed!

How to prepare for a job interview at Traveltechessentialist

Know Your Market Inside Out

Before the interview, dive deep into the luxury real estate and travel landscape in your assigned geography. Familiarise yourself with desirable neighbourhoods, architectural styles, and pricing trends. This knowledge will not only impress your interviewers but also help you articulate Airbnb Luxe's value proposition effectively.

Showcase Your Relationship-First Approach

Prepare examples that highlight your consultative approach to building relationships. Think of times when you've successfully cultivated partnerships or managed accounts. Be ready to discuss how you build trust with clients before closing deals, as this aligns perfectly with the role's requirements.

Demonstrate Your Strategic Mindset

Be prepared to discuss your experience in driving supply growth and meeting acquisition targets. Share specific metrics or achievements from your past roles that showcase your ability to influence change and drive results. This will show that you can think strategically while also managing day-to-day operations.

Practice Your Communication Skills

Since you'll need to communicate effectively across various formats, practice crafting compelling pitches tailored to a luxury audience. Role-play potential scenarios where you might need to negotiate or present to high-value partners. Strong verbal and written communication skills are crucial for this position.