At a Glance
- Tasks: Build and optimise hotel compensation processes from the ground up.
- Company: Join Navan, a leading AI-powered business travel platform.
- Benefits: Enjoy flexible time off, healthcare, and equity opportunities.
- Other info: Collaborate with global teams and enjoy a culture of excellence.
- Why this job: Make an immediate impact in a fast-paced, dynamic environment.
- Qualifications: 3-4 years in collections or credit control; strong Excel skills.
The predicted salary is between 29700 - 36300 £ per year.
This is a project-based role perfect for someone who wants to build something from the ground up. Due to our successful European growth, we're launching a new initiative to professionalize and scale our hotel compensation processes. This fixed-term maternity cover offers a rare chance to establish frameworks, processes and systems that will support a multinational operation - and see immediate impact from your work. You'll be working on a project with newly launched invoicing and collections processes, partnering directly with leadership in Business Operations, AR teams, and Partnerships teams. If you thrive on autonomy, ambiguity, and quick wins - this is for you.
What You'll Do In Your First 6 Months:
- Work closely with Business Operations to validate and optimize newly launched invoicing and collections processes
- Establish robust tracking mechanisms for hotel commissions and partner arrangements
- Build feedback loops between finance, partnerships, and operations teams
- Deliver quick wins that demonstrate process improvements and revenue recovery
Core Responsibilities
- Collections & Credit Control: Own the collections process for hotel commission partners; chase outstanding payments and resolve queries
- Process Design: Help map end-to-end compensation flows, identifying bottlenecks and improvement opportunities; document scalable processes
- Contract Management: Review hotel contracts and validate commissions raised vs. received
- Stakeholder Management: Build strong relationships with hotel partners and cross-functional teams across multiple countries
- Data & Reporting: Use BI tools to track performance and provide insights (Thoughtspot or similar)
What You Bring
Must-Haves:
- 3-4 years in collections, credit control, or AR - ideally in a high-growth or scaling environment
- Process improvement mindset - you can map processes, spot inefficiencies, and design better ways of working
- Strong Excel skills - v-lookups, pivot tables, data manipulation
- Independent operator - comfortable with ambiguity and building structure where none exists
- Excellent communication - you build rapport easily and can influence across geographies and seniority levels
- Documentation skills - you naturally create clear process guides and handover materials
- International experience - you've worked across time zones and cultures
Nice-to-Haves:
- SQL skills
- Experience with BI tools (Thoughtspot, Tableau, Power BI)
- Knowledge of travel/hospitality industry or hotel commission structures
- Familiarity with Onyx or similar travel platforms
Credit Controller (12m Fixed Term Contract) in London employer: Traveltechessentialist
At Perk, we pride ourselves on fostering a vibrant work culture that champions innovation and collaboration. With a strong emphasis on employee growth, we offer opportunities for professional development and the chance to work alongside a diverse team of experts in a dynamic environment. Our London hub not only provides a central location for in-person collaboration but also embodies our commitment to creating a workplace where every individual can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller (12m Fixed Term Contract) in London
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Traveltechessentialist.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Traveltechessentialist might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Credit Controller (12m Fixed Term Contract) in London
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Traveltechessentialist will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Traveltechessentialist. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Traveltechessentialist confidence in your short-term commitment to the role.
How to prepare for a job interview at Traveltechessentialist
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Traveltechessentialist.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Traveltechessentialist that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
