Benefits Specialist

Benefits Specialist

• United Kingdom – London
• Human Resources
• Full‑Time Regular
• 10/14/2025
• ID # R-97599

Expedia Group brands power global travel for everyone, everywhere. We design cutting‑edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and we know that when one of us wins, we all win.

Introduction to the Team

If you’re ready to take the next step in your HR career and thrive in a role where you’ll influence meaningful change — shaping benefits processes, partnering with stakeholders, and delivering innovative solutions — we’d love to hear from you. At Expedia Group, you’ll join a collaborative team, gain exposure to impactful regional and global projects, and help drive a best‑in‑class employee experience.

In this role, you will:

• Assists with designing, implementing and administering process, policies and system solutions.
• Ensure we are meeting our statutory obligations and that our benefit programs are compliant with local laws and regulations.
• Regularly review our programs to ensure operational and administrative processes are effective; identify and implement process improvements.
• Monitor, analyse and research utilisation reports and trends for our plans, and proactively suggest improvements based on feedback, claims trends, market practice and external market benchmarking.
• Develop an understanding of current benefits programmes by supporting benefits administration and acting as point of contact for complex employee benefits questions, exercising sound judgement to provide solutions.
• Cultivate and manage relationships with external consultants, vendors and providers and ensure service standards are adhered to.
• Build and maintain a good working knowledge of benefits legislation, industry standards and methodologies, incorporating standards into processes and procedures.
• Manage the communication of existing and new programmes as well as all benefits compliance related updates, in partnership with our internal stakeholders (i.e. Payroll, HR operations, HR and Legal).
• Maintain accurate benefits information on our internal HR portal.
• Continues building understanding the organisation’s processes, objectives and challenges and their impact on the business.

Experience and Qualifications

• 3 to 5 years of benefits administration and advisory experience.
• Familiarity with benefit programmes and local regulations in the UK and Ireland. Other preferred EMEA locations include France, Germany, Italy, Netherlands, Poland, Czechia and UAE.
• Bachelor’s Degree or equivalent experience.
• Demonstrated ability to adapt to new challenges and adjust the course, in light of changes to statutory regulations and requirements.
• Ability to communicate effectively, with a keen eye for detail and aptitude to follow through including making and communicating difficult decisions.
• Ability to work independently, prioritise and manage multiple tasks with a sense of urgency with minimal supervision.
• Good analytical skills, and attention to detail with the ability to review data, detect and correct errors, and take responsibility for data quality.
• A customer service focus with a responsive and “can‑do” open‑mind attitude.
• Good judgement – knowing when to elevate an issue combined with a willingness to be flexible.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.