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For Companies At a Glance
- Tasks: Lead the delivery of finance solutions and manage a global team.
- Company: Join Travelport, a tech leader in travel bookings and solutions.
- Benefits: Enjoy 25 days leave, hybrid work, and a bonus program.
- Why this job: Be part of a transformative project in a dynamic industry with a supportive culture.
- Qualifications: Experience in service delivery and Oracle systems is essential.
- Other info: Quick and easy application process; we value diversity and inclusion.
The predicted salary is between 43200 - 72000 £ per year.
Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings - plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can’t solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we’re looking for the best thinkers to help us do it.
We’re hiring right now for a Manager Service Delivery!
How you’ll make an impact:
- We are looking for you to take on Delivery Management for the ECS Financial Business Systems Portfolio, and drive user confidence and engagement.
- This role involves managing the day-to-day delivery of key Finance solutions and driving the evolution of these services to meet evolving business needs.
- The ideal candidate will be pivotal in managing Travelport's transformation of legacy financial systems to modern PaaS/SaaS solutions, a multi-year project prioritized for 2025.
Your role in action:
- Acting as the Functional Lead, and SME for Oracle EBS and EPM Fusion.
- Leading stakeholder engagement within the global Finance team.
- Leading the offshore delivery team.
- Working closely with Managed Service Providers and various internal technology services.
- Ensuring delivery of Finance solutions software, including Procurement, Accounts Payable, Expense Reporting, and more.
- Guiding the cultural adoption of best practices, compliance, thought leadership, and innovation in service delivery.
- Partnering with business and technology teams for aligned execution and delivery of work.
- Maintaining active engagement in industry and technology trends for continual improvement.
Could this be you?
- Proven track record in service delivery within a global, matrixed business environment.
- Strong experience in Oracle Operations Service Strategy and Oracle EBS and Oracle EPM Fusion modules.
- Proficiency in managing third-party Cloud Services and understanding various deployment models (Public, Hybrid, Private Cloud, IaaS, PaaS, SaaS).
- Experience in managing global services using both internal and external providers.
- Knowledge of audits compliance (Sarbanes-Oxley, SOC, GDPR) and service lifecycle management.
- Ability to lead and manage teams effectively, fostering development and talent growth.
- Able to have the gravitas to engage with Senior Leadership; however, able to adapt to be a Team player with Delivery and Support resources.
Discover why our teams love working here. Where do we start! Our benefits package includes:
- 25 days annual leave per annum, plus Christmas working days (office shutdown).
- Hybrid working model.
- Pension contribution.
- Private medical, life assurance and personal travel insurance.
- All jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance.
Your journey at Travelport starts here. Our application process is quick, easy, and hassle-free — apply in just a few minutes!
We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.
Manager Service Delivery | LANGLEY (Langley) employer: Travelport
Contact Detail:
Travelport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Service Delivery | LANGLEY (Langley)
✨Tip Number 1
Familiarise yourself with the latest trends in service delivery and financial systems, especially around Oracle EBS and EPM Fusion. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Engage with current employees at Travelport on LinkedIn. By connecting with them and asking about their experiences, you can gain valuable insights into the company culture and expectations for the Manager Service Delivery role.
✨Tip Number 3
Prepare to discuss your experience in managing global services and third-party cloud solutions. Be ready to share specific examples of how you've successfully led teams and projects in similar environments, as this will be crucial for the role.
✨Tip Number 4
Showcase your ability to engage with senior leadership by preparing thoughtful questions about Travelport's future direction and how the Manager Service Delivery role fits into that vision. This will highlight your strategic thinking and genuine interest in the position.
We think you need these skills to ace Manager Service Delivery | LANGLEY (Langley)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Manager Service Delivery position. Familiarise yourself with key terms like Oracle EBS, PaaS/SaaS solutions, and service delivery management.
Tailor Your CV: Customise your CV to highlight relevant experience in service delivery, particularly within a global business environment. Emphasise your familiarity with Oracle Operations and any experience managing third-party Cloud Services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel technology and your ability to lead teams effectively. Mention specific examples of how you've driven user engagement and managed service delivery in previous roles.
Highlight Compliance Knowledge: Since knowledge of audits compliance is crucial for this role, ensure you mention any relevant experience with regulations like Sarbanes-Oxley, SOC, or GDPR in your application materials.
How to prepare for a job interview at Travelport
✨Showcase Your Service Delivery Experience
Make sure to highlight your proven track record in service delivery, especially within a global, matrixed business environment. Be prepared to discuss specific examples of how you've successfully managed delivery teams and projects.
✨Demonstrate Your Technical Knowledge
Familiarise yourself with Oracle EBS and EPM Fusion modules, as well as various cloud deployment models. Be ready to explain how your technical expertise can contribute to the transformation of legacy financial systems.
✨Engage with Stakeholders
Prepare to discuss your experience in leading stakeholder engagement. Think of examples where you effectively communicated with both internal teams and external providers to ensure successful project outcomes.
✨Emphasise Cultural Adoption and Best Practices
Be ready to talk about how you've guided teams in adopting best practices and compliance. Share your thoughts on fostering innovation in service delivery and how you can help drive cultural change within the organisation.
