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- Tasks: Lead the delivery of finance solutions and manage a global team.
- Company: Join Travelport, a tech leader in travel bookings and solutions.
- Benefits: Enjoy 25 days leave, hybrid work, and a bonus program.
- Why this job: Be part of transforming travel technology and make a real impact.
- Qualifications: Experience in service delivery and Oracle systems is essential.
- Other info: Quick and easy application process; we value diversity and inclusion.
The predicted salary is between 43200 - 72000 £ per year.
Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can’t solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we’re looking for the best thinkers to help us do it.
How you’ll make an impact:
- We are looking for you to take on Delivery Management for the ECS Financial Business Systems Portfolio, and drive user confidence and engagement.
- This role involves managing the day-to-day delivery of key Finance solutions and driving the evolution of these services to meet evolving business needs.
- The ideal candidate will be pivotal in managing Travelport's transformation of legacy financial systems to modern PaaS/SaaS solutions, a multi-year project prioritized for 2025.
Your role in action:
- Acting as the Functional Lead, and SME for Oracle EBS and EPM Fusion.
- Leading stakeholder engagement within the global Finance team.
- Leading the offshore delivery team.
- Working closely with Managed Service Providers and various internal technology services.
- Ensuring delivery of Finance solutions software, including Procurement, Accounts Payable, Expense Reporting, and more.
- Guiding the cultural adoption of best practices, compliance, thought leadership, and innovation in service delivery.
- Partnering with business and technology teams for aligned execution and delivery of work.
- Maintaining active engagement in industry and technology trends for continual improvement.
Could this be you?
- Proven track record in service delivery within a global, matrixed business environment.
- Strong experience in Oracle Operations Service Strategy and Oracle EBS and Oracle EPM Fusion modules.
- Proficiency in managing third-party Cloud Services and understanding various deployment models (Public, Hybrid, Private Cloud, IaaS, PaaS, SaaS).
- Experience in managing global services using both internal and external providers.
- Knowledge of audits compliance (Sarbanes-Oxley, SOC, GDPR) and service lifecycle management.
- Ability to lead and manage teams effectively, fostering development and talent growth.
- Able to have the gravitas to engage with Senior Leadership; however, able to adapt to be a Team player with Delivery and Support resources.
Discover why our teams love working here:
Our benefits package includes: 25 days annual leave per annum, plus Christmas working days (office shutdown), hybrid working model, pension contribution, private medical, life assurance and personal travel insurance. We believe all employees contribute to the success of the company and should be able to share in that success, which is why all jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance.
We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.
Manager Service Delivery | LANGLEY employer: Travelport
Contact Detail:
Travelport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Service Delivery | LANGLEY
✨Tip Number 1
Familiarise yourself with the latest trends in service delivery and financial systems, especially around Oracle EBS and EPM Fusion. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Engage with current employees at Travelport on LinkedIn. By connecting with them and asking about their experiences, you can gain valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 3
Prepare to discuss your experience with managing third-party cloud services and various deployment models. Be ready to provide specific examples of how you've successfully led teams in similar environments, as this is crucial for the role.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've fostered team development and talent growth in previous roles. Highlighting your ability to engage with senior leadership while being a team player will resonate well with the hiring managers.
We think you need these skills to ace Manager Service Delivery | LANGLEY
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service delivery, particularly within a global business environment. Emphasise your familiarity with Oracle EBS and EPM Fusion modules, as well as any experience managing third-party Cloud Services.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel technology and how your skills align with the role. Mention specific examples of how you've successfully managed teams and delivered finance solutions in previous positions.
Showcase Your Leadership Skills: Highlight your ability to lead and manage teams effectively. Provide examples of how you've fostered development and talent growth in your previous roles, as this is crucial for the Manager Service Delivery position.
Research Travelport: Familiarise yourself with Travelport's services and recent developments in the travel technology sector. This knowledge will help you tailor your application and demonstrate your genuine interest in the company during the interview process.
How to prepare for a job interview at Travelport
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the Manager Service Delivery position. Familiarise yourself with key terms like Oracle EBS, EPM Fusion, and PaaS/SaaS solutions, as these will likely come up during your interview.
✨Showcase Your Experience
Prepare to discuss your previous experience in service delivery, especially within a global, matrixed environment. Highlight specific projects where you've managed teams or transformed legacy systems, as this aligns closely with what Travelport is looking for.
✨Engage with Stakeholders
Since stakeholder engagement is crucial for this role, think of examples where you've successfully collaborated with various teams. Be ready to explain how you fostered communication and alignment between business and technology teams.
✨Stay Current with Industry Trends
Demonstrate your knowledge of current industry trends and technology advancements. Discuss how you've applied this knowledge in past roles to drive improvements in service delivery, which will show your commitment to continual growth and innovation.
