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- Tasks: Lead the delivery of finance solutions and manage a global team.
- Company: Join Travelport, a tech leader in simplifying travel bookings worldwide.
- Benefits: Enjoy 25 days annual leave, hybrid work, and a bonus program.
- Why this job: Be part of a transformative project and engage with innovative technology.
- Qualifications: Experience in service delivery and Oracle systems is essential.
- Other info: Quick application process and commitment to equal opportunities.
The predicted salary is between 43200 - 72000 £ per year.
Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can’t solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we’re looking for the best thinkers to help us do it.
How you’ll make an impact:
- We are looking for you to take on Delivery Management for the ECS Financial Business Systems Portfolio, and drive user confidence and engagement.
- This role involves managing the day-to-day delivery of key Finance solutions and driving the evolution of these services to meet evolving business needs.
- The ideal candidate will be pivotal in managing Travelport's transformation of legacy financial systems to modern PaaS/SaaS solutions, a multi-year project prioritized for 2025.
Your role in action:
- Acting as the Functional Lead, and SME for Oracle EBS and EPM Fusion.
- Leading stakeholder engagement within the global Finance team.
- Leading the offshore delivery team.
- Working closely with Managed Service Providers and various internal technology services.
- Ensuring delivery of Finance solutions software, including Procurement, Accounts Payable, Expense Reporting, and more.
- Guiding the cultural adoption of best practices, compliance, thought leadership, and innovation in service delivery.
- Partnering with business and technology teams for aligned execution and delivery of work.
- Maintaining active engagement in industry and technology trends for continual improvement.
Could this be you?
- Proven track record in service delivery within a global, matrixed business environment.
- Strong experience in Oracle Operations Service Strategy and Oracle EBS and Oracle EPM Fusion modules.
- Proficiency in managing third-party Cloud Services and understanding various deployment models (Public, Hybrid, Private Cloud, IaaS, PaaS, SaaS).
- Experience in managing global services using both internal and external providers.
- Knowledge of audits compliance (Sarbanes-Oxley, SOC, GDPR) and service lifecycle management.
- Ability to lead and manage teams effectively, fostering development and talent growth.
- Able to have the gravitas to engage with Senior Leadership; however, able to adapt to be a Team player with Delivery and Support resources.
Discover why our teams love working here. Our benefits package includes:
- 25 days annual leave per annum, plus Christmas working days (office shutdown).
- Hybrid working model.
- Pension contribution.
- Private medical, life assurance and personal travel insurance.
- All jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance.
We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.
Manager Service Delivery | LANGLEY employer: Travelport
Contact Detail:
Travelport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Service Delivery | LANGLEY
✨Tip Number 1
Familiarise yourself with the latest trends in service delivery and cloud technologies, especially around Oracle EBS and EPM Fusion. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Engage with current employees at Travelport on LinkedIn. By connecting with them and asking about their experiences, you can gain valuable insights into the company culture and expectations for the Manager Service Delivery role.
✨Tip Number 3
Prepare to discuss your experience in managing global services and third-party cloud providers. Be ready to share specific examples of how you've successfully led teams and projects in similar environments, as this will be crucial for the role.
✨Tip Number 4
Showcase your leadership skills by highlighting instances where you've fostered team development and innovation. This is key for the Manager Service Delivery position, so think of ways to articulate your approach to team management and cultural adoption of best practices.
We think you need these skills to ace Manager Service Delivery | LANGLEY
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Manager Service Delivery position. Tailor your application to highlight relevant experience in service delivery, particularly within a global business environment.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven track record in managing Oracle EBS and EPM Fusion modules, as well as your experience with third-party Cloud Services. Use specific examples to demonstrate your expertise in these areas.
Showcase Leadership Skills: Since the role involves leading teams and engaging with senior leadership, be sure to illustrate your leadership capabilities. Mention any previous experiences where you successfully managed teams or projects, and how you fostered development and talent growth.
Tailor Your Application: Customise your application materials to reflect Travelport's values and the specifics of the job description. Use keywords from the job posting, such as 'service delivery', 'stakeholder engagement', and 'cultural adoption of best practices' to ensure your application stands out.
How to prepare for a job interview at Travelport
✨Understand the Role
Make sure you have a clear understanding of the Manager Service Delivery role and its responsibilities. Familiarise yourself with key terms like Oracle EBS, EPM Fusion, and PaaS/SaaS solutions, as these will likely come up during the interview.
✨Showcase Your Experience
Prepare to discuss your proven track record in service delivery within a global environment. Highlight specific examples where you've successfully managed teams or projects, particularly those involving financial systems or cloud services.
✨Engage with Stakeholders
Since stakeholder engagement is crucial for this role, think of examples where you've effectively communicated and collaborated with various teams. Be ready to explain how you fostered relationships and drove user confidence in previous positions.
✨Stay Current with Industry Trends
Demonstrate your knowledge of current industry and technology trends related to finance solutions and service delivery. This shows that you're proactive and committed to continual improvement, which is essential for the role.
