Product Manager in Kent

Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings - plane, car or hotel. Our technology is used to book that magical holiday, long-awaited bucket list trip or that overdue school reunion. While we can’t solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we’re looking for the best thinkers to help us do it.

How you’ll make an impact: We are seeking a Product Manager to play a pivotal role in the evolution of Travelport’s point of sale solutions, which power how customers and partners access, connect, and scale with Travelport’s content and services. In this role, you will contribute to the strategy, roadmap, and execution for Travelport Smartpoint ensuring customers have the ability to search, book and service all the content they need using a modern platform. You will combine deep product craft, commercial understanding, and technical fluency to drive adoption and deliver measurable value for our customers and for Travelport. This is a hands-on role suited to someone who thrives in solving customer problems, delivering value and measuring the outcome. You will be collaborating closely with other product teams, engineering, support teams and commercial and translating requirements into great customer experiences.

Your role in action:

• Collaboratively shape and manage Travelport Smartpoint’s content search, booking, and servicing experiences, from discovery to customer release.
• Provide meaningful contribution to the product strategy and roadmap.
• Through a good understanding of travel agencies workflows and ecosystems, identify problems and opportunities for smarter travel selling.
• Define, track, and analyze key metrics such as look to book and adoption to inform product iteration and improvement.
• Engage across product, engineering, commercial, and support teams to ensure consistent delivery, clear communication, and measurable impact.
• Professionally represent the product through compelling product demos internally and externally.
• Help to ensure that Travelport’s business goals connect to feature backlog items and align with product strategy.

Could this be you?

• Proven experience in developing and delivering products in travel technology, marketplace, or platform environments, contributing to large scale customer facing solutions.
• A data driven mindset, using quantitative and qualitative insights to understand customer behavior, shape product strategy, and inform prioritization.
• Demonstrated ability to elevate customer experience, through collaborating on understanding customer needs and requirements and driving successful adoption of highly used technology solutions.
• Hands on experience of using AI to shape customer value, whether through workflow improvements, insight generation, automation, or smarter product experiences.
• Excellent communication skills with the ability to work with different stakeholders to translate customer requirements into clear business narratives.
• Travel Industry experience.

Discover why our teams love working here: Our benefits package includes 25 days annual leave per annum, hybrid working model, pension contribution, private medical, life assurance and personal travel insurance. We believe all employees contribute to the success of the company and should be able to share in that success, which is why all jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance.

Your journey at Travelport starts here. Our application process is quick, easy, and hassle-free — apply in just a few minutes! We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.