At a Glance
- Tasks: Deliver 7-star service to business travellers, managing bookings and providing solutions.
- Company: Join TravelPerk, a fast-growing SaaS platform revolutionising business travel since 2015.
- Benefits: Enjoy competitive pay, generous vacation, health perks, and volunteer hours.
- Other info: Flexible part-time hours with opportunities for growth and training events.
- Why this job: Make an impact in corporate travel while working remotely with a supportive team culture.
- Qualifications: Expertise in Galileo GDS, strong communication skills, and previous travel consultancy experience required.
The predicted salary is between 36000 - 60000 £ per year.
Senior Business Travel Consultant - Day Shift - Remote - Part time Senior Business Travel Consultant - Day Shift - Remote - Part time 3 days ago Be among the first 25 applicants About Us TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of travel for work. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone. About Us TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of travel for work. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone. TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design. Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,400 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion. We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies , and a leading pioneer of business travel. These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel. Hear more about TravelPerk. About The Role We are seeking a dedicated Senior Business Travel Consultant that is passionate about enhancing the experience of business travelers and is an expert in the Galileo GDS system. Our Customer Care team is crucial to our company\'s success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You Will Do Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently. Arrange European and domestic travel, including flights, car rentals, and hotels. Work independently, using your initiative to handle client inquiries and provide solutions without supervision. Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate. Undertake travel reservations and amendments for Click Travel customers, prioritizing customer service and booking accuracy. Proactively maintain and develop client relationships, offering support throughout the entire travel process. Provide suitable travel options and suggestions to meet client requirements. Ensure all service level agreements are met and actively maintain the Galileo GDS queues. Mentor and support junior team members, assisting with their queries and quality-checking their work as needed. Support the Team Leader and collaborate with colleagues to maintain a high level of service. We Are Looking For People Who Possess expert knowledge of the Galileo GDS system, including reissuing (manual & automated) tickets autonomously Are proficient in air fares and ticketing Have great communication skills, fluency in English, both written and spoken is essential. Have previous experience as a Business Travel Consultant. Are well-organized, and capable of working to tight deadlines under pressure. Exhibit a positive and professional telephone manner, with confidence in interacting with clients and suppliers. Are proactive in resolving customer queries and complaints, using their initiative to overcome problems. Are flexible and willing to complete various tasks as needed, supporting the team and contributing to overall success. Maintain a professional and positive attitude when dealing with suppliers, customers, and colleagues. Motivate and encourage the well-being of the team, displaying a positive attitude at all times. Our Benefits Competitive compensation, including equity in the company; Generous vacation days so you can rest and recharge; Health perks such as discounts in health insurance or gym allowance. Flexibility to increase your pension plan Unforgettable TravelPerk events, including travel to one of our hubs; A mental health support tool for your well-being; Exponential growth opportunities; ???? VolunteerPerk - 16 paid hours per year to volunteer for a cause of your choice. Working Hours & Conditions Working hours are within 7am - 11pm - Part-time working hours also available An expectation of weekend working on a rotation is required Required to work bank holidays Role will be fully remote however you will be required to come into the Birmingham Hub for training and special events How We Work At TravelPerk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren\'t always reflected in formal credentials. For certain roles, we provide relocation assistance. Please specify your need for this in your application, and we will evaluate the possibility on a case-by-case basis. English is our official office language, so we request that resumes be submitted in English for effective communication. TravelPerk is a global company with a diverse customer base—and we want to ensure the people behind our product reflect that. We’re an equal opportunity employer, meaning you’re welcome at TravelPerk regardless of your appearance, where you’re from, or anything else that makes you. How We Work Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week . For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace. At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren\'t always reflected in formal credentials. TravelPerk is a global company with a diverse customer base—and we want to ensure that the people behind our product reflect that. We\'re an equal opportunity employer, meaning you\'re welcome at TravelPerk regardless of your appearance, where you\'re from, or anything else that makes you. All official communication from TravelPerk comes from @travelperk.com email addresses, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask candidates to pay for equipment or make any kind of payment during the hiring process. If you receive an unexpected message claiming to be from TravelPerk and asking you to take action, please forward it to security@travelperk.com and we’ll confirm whether it’s legitimate. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Technology, Information and Internet Referrals increase your chances of interviewing at TravelPerk by 2x Sign in to set job alerts for “Senior Business Travel Consultant” roles. Senior Business Travel Consultant - Day Shift - Remote Birmingham, England, United Kingdom 3 months ago Senior Business Travel Consultant - Night Shift - Remote - Part Time Birmingham, England, United Kingdom 3 days ago Senior Business Travel Consultant - Night Shift - Remote Birmingham, England, United Kingdom 2 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Senior Business Travel Consultant - Day Shift - Remote - Part time in Birmingham employer: TravelPerk
TravelPerk is an exceptional employer that champions a vibrant work culture, offering competitive compensation and generous benefits, including equity options and ample vacation days. With a strong focus on employee growth and well-being, the company provides unique opportunities for professional development and community engagement through initiatives like VolunteerPerk, all while fostering a collaborative environment in its Birmingham hub.
Contact Details:
TravelPerk Recruitment Team
security@travelperk.com
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Travel Consultant - Day Shift - Remote - Part time in Birmingham
✨Get in on Local Events
In the travel and tourism industry, local events are golden opportunities to meet potential employers. Attend tourism fairs, travel expos, and local meetups where you can connect with companies looking for part-time help. Bring a smile and business cards—you never know who you'll chat with!
✨Hit Up Travel Agencies
Don't just apply online—walk into local travel agencies or tourism offices! You can showcase your enthusiasm in person and make a memorable first impression. Bring your CV and chat about your passion for travel; you’ll stand out more than a standard applicant.
✨Join Travel & Tourism Communities
Dive into online communities related to travel and tourism. Platforms like Facebook Groups, Reddit, and Meetup are great for finding part-time gigs and mentorship. Plus, connecting with folks in the industry can lead to insider info about job openings that aren't publicly advertised.
✨Keep an Eye on Seasonal Hiring Trends
Many travel companies ramp up hiring during peak tourist seasons. Be proactive and start applying a month or two ahead of busy periods, like summer or holidays. Also, keep an eye on TravelPerk for updates on part-time roles—they often look for passionate individuals to join their team during these high-demand times.
We think you need these skills to ace Senior Business Travel Consultant - Day Shift - Remote - Part time in Birmingham
Expert knowledge of the Galileo GDS system
Proficiency in air fares and ticketing
Excellent communication skills in English, both written and spoken
Previous experience as a Business Travel Consultant
Strong organisational skills
Ability to work under tight deadlines and pressure
Professional telephone manner
Proactive problem-solving skills
Flexibility in task management
Positive attitude towards team collaboration
Experience in client relationship management
Ability to mentor and support junior team members
Some tips for your application 🫡
Show Off Your Travel Experience:In the travel and tourism industry, your personal travel experiences can really set you apart. In your CV, highlight any destinations you've visited, special skills you've learned abroad, or even unique cultural experiences that can show your passion for travel. This not only adds a personal touch but also demonstrates your enthusiasm for the role at TravelPerk.
Tailor Your Cover Letter to the Role:Since this is a part-time role, let us know how it fits into your plans. In your cover letter, explain why you're looking for part-time work at TravelPerk and what you hope to gain from the experience. It's also a good idea to mention any relevant customer service experience, as that's super important in this field!
Highlight Local Knowledge:Working in travel and tourism often means guiding clients through their experiences, so demonstrating your knowledge of local attractions or hidden gems is key. If you've got any local certifications or have worked with tourism boards, make sure to include those details in your CV.
Keep It Flexible:Since part-time roles often come with varied hours, in your application, be sure to mention your availability. Employers at TravelPerk will appreciate knowing when you can work. A little flexibility can go a long way in this industry!
How to prepare for a job interview at TravelPerk
✨Know Your Destinations
For a role in travel-tourism, it’s essential to have a good grasp of popular destinations and trends. Brush up on travel hotspots, local customs, and emerging travel preferences—this will show that you aren't just passionate but also informed.
✨Customer Scenarios Practice
Expect to handle customer-centred questions, as part-time roles often involve direct interaction with clients. Think about common travel queries or issues and practice your responses. How would you handle a booking change or a complaint? Let’s show them you can think on your feet!
✨Flexible Schedule Enthusiasm
Since this is a part-time gig, it’s likely they’ll want someone who’s adaptable with their hours. Be honest about your availability, and maybe even show off your eagerness to take on different shifts or tasks—a big plus in the dynamic travel industry!
✨Portfolios of Experiences
While portfolios aren't as common in tourism, if you’ve previously organised trips, internships, or even participated in travel blogging or vlogging, bring that along. Share any interesting itineraries or recommendations you’ve created—they add a personal touch and showcase your enthusiasm.
