People (ER) Advisor - London

People (ER) Advisor - London

Full-Time 50000 - 60000 £ / year (est.) No working from home possible
TravelPerk

At a Glance

  • Tasks: Manage employee relations cases and support managers in performance and policy issues.
  • Company: Rapidly growing global company with a focus on people and culture.
  • Benefits: Competitive pay, equity ownership, 25 days leave, health cover, and wellness support.
  • Other info: Join a dynamic team with opportunities for growth and community involvement.
  • Why this job: Make a meaningful impact on employee experience in a fast-paced environment.
  • Qualifications: Experience in employee relations and strong organisational skills required.

The predicted salary is between 50000 - 60000 £ per year.

Location: London

Employment Type: Full time

Department: People

About the role: We’re scaling rapidly across the US and Europe, and our global team of nearly 2,000 colleagues continues to grow rapidly. As we expand our reach, launch new products and enter new markets, we need to stay sharp, scalable and human. That’s where you come in. We’re building a new team within People, and are looking for a People Advisor to manage day-to-day casework across performance, conduct, and policy-related issues. This role executes early flags, probation cases, attendance concerns, policy guidance, and formal PIPs. It is responsible for maintaining accurate and compliant documentation, providing high-quality support to managers, and ensuring consistent application of Perk people policies across the globe.

What you’ll do:

  • Reinforce leader-led decisions by co-piloting on ER cases with managers on case approach and each step of ER case management.
  • Own day-to-day casework, including performance management, probation, attendance, behavioural concerns, and policy queries.
  • Ensure compliance and maintain accurate and complete documentation for each case.
  • Provide data insights and highlight trends or early flags to ensure early intervention can be delivered.
  • Ensure efficiency in case management and minimise case timelines from open to resolution as appropriate.
  • Partner across the People Team and wider business to ensure smooth alignment and delivery of ER cases.

What success looks like:

  • Manager satisfaction with co-pilot support provided on cases.
  • Timely progression of cases and reduced delays.
  • Strong partnership with People Team and wider business.
  • Clear, reliable case data that supports planning and risk reduction.
  • High documentation accuracy and compliance.

What you’ll bring:

  • Demonstrable experience and knowledge of employee relations processes and in at least two of our largest locations (Spain, UK, Boston, or Chicago).
  • Strong experience managing multiple ER cases, particularly with performance and conduct cases.
  • Ability to organise, document, and track ER matters with accuracy.
  • Strong judgement and ability to follow structured case processes as well as act on sound judgement when alternative approaches are required.
  • High attention to detail.

What we offer:

  • Competitive compensation and equity ownership in Perk.
  • 25 days of annual leave plus bank holidays.
  • Private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex.
  • Qualifying earnings company pension plan with Aviva.
  • Life Insurance coverage.
  • Income protection in case of long-term sickness or absence.
  • Tax-efficient cycle and electric car schemes with Cycle2Work & Octopus.
  • Access to a wide variety of discounts and rewards.
  • 12-16 weeks’ paid parental leave.
  • 16 paid hours per year to spend volunteering for charitable causes.
  • Up to 20 'Work from Anywhere' days per year.
  • Four-week, fully paid sabbatical after 5 years.
  • Relocation support if moving to one of our hubs.

People (ER) Advisor - London employer: TravelPerk

Perk is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for Engineering Managers looking to lead impactful projects. With a strong emphasis on personal development, employees benefit from coaching and mentoring opportunities, ensuring their growth aligns with the company's mission. Located within commuting distance of vibrant hubs, Perk supports a flexible work environment while promoting diversity and inclusion across all levels.

TravelPerk

Contact Details:

TravelPerk Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land People (ER) Advisor - London

Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or through our website. Ask them about their experiences and any tips they might have for landing a role with us.

Tip Number 2

Prepare for the interview by understanding our company culture and values. We love candidates who can show how they align with our mission and can bring that human touch to the People team.

Tip Number 3

Practice your case management scenarios! Be ready to discuss how you would handle specific ER cases, as we want to see your thought process and problem-solving skills in action.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!

We think you need these skills to ace People (ER) Advisor - London

Employee Relations Knowledge
Case Management
Performance Management
Probation Case Handling
Attendance Management
Policy Guidance
Documentation Accuracy

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the People (ER) Advisor role. Highlight your experience with employee relations processes and any specific cases you've managed that align with what we're looking for.

Showcase Your Skills:We want to see your strong judgement and attention to detail shine through. Use examples from your past work to demonstrate how you've successfully handled multiple ER cases and maintained accurate documentation.

Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the job description.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at TravelPerk

Know Your ER Basics

Before the interview, brush up on your knowledge of employee relations processes. Familiarise yourself with common performance and conduct issues, as well as the specific policies of the company. This will help you speak confidently about how you can manage day-to-day casework effectively.

Showcase Your Case Management Skills

Prepare examples from your past experience where you've successfully managed multiple ER cases. Highlight your ability to organise, document, and track these matters accurately. Be ready to discuss how you ensured compliance and maintained high documentation standards.

Demonstrate Your Judgement

During the interview, be prepared to discuss scenarios where you had to exercise strong judgement in handling ER cases. Share how you followed structured processes while also adapting to unique situations. This will show your potential employer that you can navigate complex issues with ease.

Engage with the Team's Vision

Research the company's culture and values, especially regarding their People team. Be ready to discuss how you can contribute to their goals of efficiency and manager satisfaction. Showing that you align with their vision will make a positive impression.