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For Companies At a Glance
- Tasks: Manage exciting travel products and create unforgettable experiences for adventurers.
- Company: Join Exodus, a leader in responsible adventure travel with a rich history.
- Benefits: Enjoy hybrid working, competitive salary, generous leave, and travel perks.
- Why this job: Be part of a passionate team shaping unique travel experiences across the Americas.
- Qualifications: Experience in product management and a love for travel, especially in the Americas.
- Other info: Diverse and inclusive workplace committed to your growth and success.
The predicted salary is between 36000 - 60000 £ per year.
At Exodus, we love adventure travel and always have. We first took a group of travellers to the Himalaya 50 years ago and have since expanded to every continent of the planet. Today, we offer hundreds of itineraries across the globe, focusing on responsible travel that supports local communities and preserves the environment while striving to provide meaningful experiences to all who travel with us.
We are looking to hire a Product Manager (Americas) to join our team! Reporting to Head of Product Management, you’ll own the strategic development of destinations for the UK and North America source markets, focusing on innovative product design, effective contracting and negotiations, supporting operations and driving excellent customer satisfaction. This role sits within the Africa and Americas team, and a specialism and experience in the Americas region is required.
What we’ll offer:
- Hybrid working pattern (2 days a week in our Surbiton office)
- Competitive salary plus bonus scheme
- Contributory Pension scheme
- 25 days annual leave plus your birthday off and bank holidays
- Various employee discounts and travel opportunities
- Career progression opportunities
What you’ll do:
- You will manage a range of tours, extensions and hotels through direct and DMC contracting across your destinations.
- Key objectives:
- Analyse customer and competitor data to build an innovative, unique and commercially profitable regional portfolio and strategy
- Maintain and nurture strong supplier relationships, managing rate negotiations, overrides and commercial agreements, external marketing agreements including with tourist boards, contractual compliance and ensuring health & safety objectives
- Build and manage a positive and constructive relationship with your range of local operators throughout the contracting and operational cycle
- Maintaining excellent operational standards by analysing and acting on customer feedback and trends
- Working closely with the commercial teams to optimise our tours through volume, revenue and trip fill
- Support marketing and trade with inspirational content and trading requirements, ensuring we are using product insights to effectively market our destinations to grow our source markets
- Support the international sales team to understand requirements, maximise tour occupancy and remove barriers to booking
- Ensure product content is accurate and optimised to support online conversion targets, focusing on accurate trip content and quality.
What you’ll bring:
- A motivated and inspiring individual to help deliver outstanding product experiences to our customers and profit to the business
- A passionate traveller with a specialism or expertise in the Americas region and associated products
- Strong experience of product management and contracting in a travel or tour operator business
- A proven experience of negotiating rates, commercial agreements and tactical buying
- Excellent attention to detail.
- Strong analytical & commercial skills.
- A willingness to learn and develop
- Strong communication skills
- Ability to prioritise and manage workloads on a day-to-day basis, adept at moving deadlines and fast paced environment
- Interest or experience of outdoor or adventurous activities such as trekking, walking or cycling is an advantage
- IT literate - Excel, PowerPoint and Word
- Be able to travel regularly and last minute for business purposes
We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed. Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us here:
Product Manager (The Americas) employer: Travelopia
Contact Detail:
Travelopia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager (The Americas)
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work at Exodus or similar companies. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching Exodus and its values. Show us your passion for adventure travel and how your experience aligns with our mission of responsible tourism. We love candidates who share our enthusiasm!
✨Tip Number 3
Don’t just wait for job postings! Keep an eye on our website and apply directly. We appreciate proactive candidates who take the initiative to express their interest in joining our team.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that shows your appreciation and keeps you fresh in our minds. Plus, it’s a great way to reiterate your excitement about the role!
We think you need these skills to ace Product Manager (The Americas)
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for adventure travel shine through! Share your experiences and how they relate to the role of Product Manager, especially in the Americas. We want to see that you’re not just a fit on paper, but that you genuinely care about creating amazing travel experiences.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in product management and contracting within the travel industry. Use keywords from the job description to show us you understand what we’re looking for. This will help your application stand out!
Be Data-Driven: Since the role involves analysing customer and competitor data, it’s a good idea to mention any relevant analytical skills or experiences you have. Show us how you've used data to drive decisions in your previous roles. We love candidates who can back up their ideas with solid insights!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re proactive and keen to join our team at Exodus. Don’t miss out on this opportunity!
How to prepare for a job interview at Travelopia
✨Know Your Destinations
Make sure you have a solid understanding of the Americas region and its travel dynamics. Research popular destinations, emerging trends, and local cultures. This will not only show your passion for travel but also demonstrate your expertise in product management specific to the area.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations you've successfully handled, especially in the travel industry. Be ready to discuss how you managed supplier relationships and secured favourable terms. This will highlight your ability to drive profitability and maintain strong partnerships.
✨Emphasise Customer Feedback Analysis
Be prepared to talk about how you've used customer feedback to improve products or services in previous roles. Discuss specific instances where you analysed data to enhance customer satisfaction and operational standards, as this aligns with their focus on excellent customer experiences.
✨Demonstrate Your Passion for Adventure Travel
Share your personal travel experiences, especially those that relate to outdoor or adventurous activities. This will help you connect with the interviewers and show that you genuinely care about the mission of the company and the experiences they provide.
