At a Glance
- Tasks: Design extraordinary luxury journeys for affluent travellers using consultative selling and relationship building.
- Company: Join Hayes & Jarvis, part of Travelopia, redefining luxury travel with AI-powered tools.
- Benefits: Competitive salary, health benefits, flexible working, and generous paid time off.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact by creating unforgettable travel experiences for discerning clients.
- Qualifications: Proven sales experience, strong communication skills, and familiarity with CRM platforms.
The predicted salary is between 28000 - 45000 £ per year.
Hayes & Jarvis creates exceptional tailor-made journeys for discerning travellers across Asia, Africa, Latin America and Oceania.
As part of Travelopia, the world's leading collection of experiential travel brands, we're combining world-class travel expertise with AI-powered tools to redefine luxury travel sales.
We don't sell holidays.
We help our guests experience the world with complete confidence and peace of mind, allowing them to be fully present throughout their journey.
- We are looking to hire a
- Luxury Travel Sales Consultant to join our team! Reporting to the
Travel Consultant Manager , you'll partner with affluent travellers to design extraordinary journeys tailored to their unique interests and preferences.
You'll combine consultative selling, relationship building, and destination expertise to create exceptional customer experiences while managing opportunities from inquiry through booking.
In this role, you'll play a key part in driving sales growth by building trust, delivering personalized recommendations, and helping clients bring their travel ambitions to life.
What we’ll offer
- Competitive base salary (£28,000) and OTE (Up to £45,000+) annually.
- Comprehensive health benefits
- Retirement savings plan with company contributions
- Generous paid time off allowance and birthday day off
- Flexible hybrid working schedules
- Parental leave and family-supportive policies
- Charity or volunteering time off
- Group-wide travel discounts
What you’ll do
- Drive Sales Performance
- Convert qualified enquiries into confirmed bookings through consultative selling and exceptional customer engagement.
- Confidently manage a high-volume pipeline and maintain momentum across multiple opportunities.
- Consistently achieve and exceed individual sales and conversion targets.
- Build Trusted Relationships
- Develop strong relationships with prospective guests through video, phone and digital interactions.
- Understand customer motivations and create personalized travel experiences that inspire action.
- Generate repeat business and referrals through outstanding service and follow-up.
- Leverage Technology and AI
- Use CRM systems and AI-powered tools to manage opportunities, improve productivity and personalize customer interactions.
- Maintain accurate pipeline management and forecasting within Salesforce, Hub Spot or similar platforms.
- Embrace new technologies and continuously adapt to evolving ways of working.
What you’ll bring
- Strong proven experience in consultative sales, with a demonstrated track record of achieving or exceeding sales targets.
- Experience using CRM platforms such as Salesforce, Hub Spot, or similar tools.
- Strong communication, relationship-building, and closing skills.
- Success Profile
- Results-oriented and motivated by achieving ambitious goals.
- Receptive to coaching, open to feedback, and committed to continuous learning and improvement.
- Comfortable managing multiple customer conversations while maintaining momentum in a fast-paced environment.
- What Success Looks Like
- Consistently meets or exceeds sales, conversion, and revenue targets.
- Builds and manages a strong sales pipeline with a proactive and disciplined approach.
- Delivers exceptional customer experiences that drive repeat bookings and referrals
- Preferred
- Experience in luxury travel, hospitality, premium services, or other high-value consultative sales environments.
- Experience working with affluent or high-net-worth clients.
- Interest in AI, technology, and modern sales practices.
We believe people are happier and perform best when they can be their true self, and that diverse teams deliver better results.
We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.
Travelopia ensures an inclusive workplace for all. If you need accessibility support during the recruitment process, please inform us here: Talent@Travelopia. com
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Luxury Travel Sales Consultant in Kingston upon Thames employer: Travelopia
Le Boat, part of the Travelopia group, is an exceptional employer that values flexibility and work-life balance, offering a part-time Executive Assistant role with competitive pay and generous benefits. Our inclusive work culture fosters collaboration and personal growth, providing opportunities to engage in meaningful projects such as organising international conferences. With a commitment to diversity and employee well-being, Le Boat ensures that every team member can thrive while enjoying the beauty of self-drive boating holidays across Europe and Canada.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Travel Sales Consultant in Kingston upon Thames
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Travelopia who are looking for fresh talent for roles like Luxury Travel Sales Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Travelopia and give you a leg up for your Luxury Travel Sales Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Luxury Travel Sales Consultant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Luxury Travel Sales Consultant in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Luxury Travel Sales Consultant role at Travelopia.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Luxury Travel Sales Consultant position at Travelopia.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Travelopia.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Travelopia's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Luxury Travel Sales Consultant.
How to prepare for a job interview at Travelopia
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Travelopia.
