At a Glance
- Tasks: Welcome guests, ensure their comfort, and prepare the hotel for the next day.
- Company: Join Travelodge, a leading hotel chain known for its friendly atmosphere and growth opportunities.
- Benefits: Enjoy flexible hours, training provided, and a competitive salary of £12.22 per hour.
- Why this job: Perfect for night owls seeking a dynamic role with a supportive team and immediate start.
- Qualifications: No experience needed; just bring your friendly attitude and willingness to learn.
- Other info: Work part-time with fully flexible shifts from 3 pm to 7 am, including overtime.
Overview
Travelodge Royal Scot, 100 Kings Cross Road, London. Come join our team as a Night Reception Team Member on a part‑time contract including some PM shifts. Be part of a fun, energetic and family‑style team with flexible working hours to suit everyone. No experience required for this role; we can coach and teach you everything you need to know!
Responsibilities
- Welcoming guests and checking them into the hotel.
- Walk the corridors at regular intervals and address issues such as noise complaints and evictions as needed.
- Set up the hotel for the next day, including preparing housekeeping trolleys, prepping for breakfast service, and occasionally serving behind the bar.
- Clean the public areas and toilets during your shift.
Requirements
- Experience: Not required
- Languages: English – Advanced
- Employment: Part-time
- Schedule: Fully flexible from 3pm to 7am and overtime available if needed (Any Day)
- Salary: £12.22 hourly
- Starting time: Immediate start
About Travelodge Hotels
Hotel
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Night Team member 15-23:00 & 23:00 to 07:00 fully flex employer: Travelodge Hotels
Contact Detail:
Travelodge Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Team member 15-23:00 & 23:00 to 07:00 fully flex
✨Tip Number 1
Make sure to highlight your availability for flexible hours during the interview. Since this role requires evening and night shifts, showing that you can adapt your schedule will make you a more attractive candidate.
✨Tip Number 2
Demonstrate your customer service skills during the interview. Even if you don't have prior experience, sharing examples of how you've helped others or resolved issues in past roles can showcase your potential to excel in this position.
✨Tip Number 3
Familiarise yourself with common hotel operations and guest services. Understanding the basics of what happens during a night shift can help you answer questions confidently and show your enthusiasm for the role.
✨Tip Number 4
Be prepared to discuss your ability to handle challenging situations, such as noise complaints or guest concerns. Providing examples of how you would approach these scenarios can demonstrate your readiness for the responsibilities of the job.
We think you need these skills to ace Night Team member 15-23:00 & 23:00 to 07:00 fully flex
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and qualifications required for the Night Reception Team Member position. This will help you tailor your application to highlight relevant skills.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in working at Travelodge and how your personality aligns with their friendly team culture.
Highlight Relevant Skills: Even if you don't have prior experience, think about transferable skills you may have. Emphasise your ability to handle customer service situations, work flexible hours, and maintain a clean and safe environment.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at Travelodge Hotels
✨Show Your Friendly Side
As a Night Reception Team Member, you'll be the first point of contact for guests. Make sure to convey your friendly and approachable nature during the interview. A warm smile and positive attitude can go a long way!
✨Demonstrate Flexibility
Since the role requires flexible hours, be prepared to discuss your availability. Highlight your willingness to work evenings and nights, and mention any previous experiences where you adapted to changing schedules.
✨Emphasise Teamwork Skills
Even though no prior experience is necessary, showcasing your ability to work well in a team is crucial. Share examples from past roles or activities where you collaborated effectively with others.
✨Prepare for Common Scenarios
Think about potential situations you might encounter, such as handling noise complaints or assisting guests with issues. Be ready to discuss how you would approach these scenarios, demonstrating your problem-solving skills and commitment to guest satisfaction.