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- Tasks: Welcome guests, assist with check-in, and ensure a positive experience.
- Company: Join the fun and energetic team at Travelodge Birmingham Oldbury.
- Benefits: 50% discount on rooms, food, and drink; plus regular rewards.
- Why this job: No experience needed; we’ll train you to shine in customer service.
- Qualifications: Customer service mindset and effective communication skills.
- Other info: Flexible hours, career development opportunities, and a supportive team culture.
Job Description
Come and join our amazing team at Travelodge Birmingham Oldbury as a weekend Reception Team Member on a part-time 16 hour contract. Be part of a fun, energetic, and family feel team with flexible working to suit everyone. No experience required for this role; we can coach and teach you everything you need to know!
Responsibilities
- Welcome guests to the hotel and assist with check-in.
- Manage cash handling and banking procedures.
- Conduct regular fire & safety walks and support safety procedures.
- Help the wider teams when needed and contribute to a positive guest experience.
Qualifications
- No experience required; training provided.
- Customer service oriented and able to communicate effectively with guests and colleagues.
Benefits
- Fun friendly environment
- 50% discount on rooms plus food and drink, as well as friends and family discount.
- ÂŁ50 Travelodge voucher on each work anniversary
- Pension scheme totalling 8% (employer contribution 3%)
- Discounts off many high street retailers and mobile phone providers such as Vodafone.
- Opportunities to develop into Management roles through our Aspire Programme
- Opportunity to earn more through our Team member incentive schemes
We have regular rewards and recognition activities such as \”FAB Fridays\” and \”Housekeeping Heroes\”. If you feel you would enjoy a Reception role with us here at Travelodge, then please click \’apply\’ now. We\’d love to hear from you.
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Reception Team Member - Part Time employer: Travelodge Hotels (UK)
Contact Detail:
Travelodge Hotels (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Member - Part Time
✨Tip Number 1
Get to know the company culture! Before your interview, check out Travelodge's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their fun, energetic team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about welcoming guests, think of scenarios where you can demonstrate your ability to communicate effectively and handle different situations. Role-playing with a friend can be super helpful!
✨Tip Number 3
Be ready to showcase your teamwork! Travelodge values collaboration, so come prepared with examples of how you've worked well with others in the past. It could be from school, previous jobs, or even group projects.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Travelodge family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Reception Team Member - Part Time
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills align with the job description. Even if you don’t have experience, focus on your customer service skills and any relevant experiences that showcase your ability to communicate effectively.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and understand your key strengths and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at Travelodge Hotels (UK)
✨Know the Company
Before your interview, take some time to research Travelodge. Familiarise yourself with their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Reception Team Member, customer service is key. Think of examples from your past experiences where you've successfully communicated or helped others. Even if you don’t have direct experience, sharing how you’ve worked well in teams or assisted friends can highlight your suitability for the role.
✨Prepare for Common Questions
Anticipate questions like 'How would you handle a difficult guest?' or 'What does good customer service mean to you?'. Practising your responses can help you feel more confident and articulate during the interview. Remember, they want to see how you think on your feet!
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask questions that show your enthusiasm for the role. Inquire about the team culture, training opportunities, or what a typical day looks like. This not only demonstrates your interest but also helps you gauge if the job is the right fit for you.