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- Tasks: Welcome guests, check them in, and ensure a smooth hotel experience.
- Company: Join Travelodge, a fun and friendly hotel chain with great perks!
- Benefits: Enjoy 50% off rooms, food, and drinks, plus discounts at retailers.
- Why this job: Great opportunity for growth with our Aspire Programme and fun recognition events.
- Qualifications: No specific qualifications needed, just a friendly attitude and willingness to learn.
- Other info: Work anniversaries come with a £50 voucher and a pension scheme!
The predicted salary is between 24000 - 33600 £ per year.
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Fun friendly environment
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50% discount on rooms plus food and drink, as well as friends and family discount.
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£50 Travelodge voucher on each work anniversary
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Pension scheme totalling 8% (employer contribution 3%)
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Discounts off many high street retailers and mobile phone providers such as Vodafone.
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Opportunities to develop into Management roles through our ‘Aspire Programme’
We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Your job will be welcoming the guests and checking them into the hotel, but you’ll also be walking the corridors at regular intervals and you may have to deal with things like noise complaints and evictions. Your other main responsibility is setting up the hotel for the next day, so you’ll be doing things like preparing the housekeeping trolleys, or prepping for breakfast service and even serving behind the bar at times"
If you feel you would enjoy a Night Reception role with us here at Travelodge then please click ‘apply’ now. We’d love to hear from you.
Night Reception Team Member employer: Travelodge Hotels (UK)
Contact Detail:
Travelodge Hotels (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Reception Team Member
✨Tip Number 1
Familiarize yourself with the hotel industry, especially the night reception role. Understanding the common challenges and responsibilities will help you stand out during the interview.
✨Tip Number 2
Show your enthusiasm for customer service! Be ready to share examples of how you've positively impacted guests' experiences in previous roles.
✨Tip Number 3
Highlight any experience you have with conflict resolution or handling complaints. This is crucial for a Night Reception Team Member, so be prepared to discuss relevant situations.
✨Tip Number 4
Research Travelodge's values and culture. Being able to align your personal values with theirs can make a strong impression during your conversation with us.
We think you need these skills to ace Night Reception Team Member
Some tips for your application 🫡
Understand the Role: Make sure to read the job description carefully. Understand the responsibilities of a Night Reception Team Member, such as welcoming guests, handling noise complaints, and preparing for the next day.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in hospitality or customer service. Mention specific situations where you successfully handled guest interactions or resolved issues.
Show Your Personality: Since the environment is described as fun and friendly, let your personality shine through in your application. Use a warm and approachable tone in your cover letter to reflect this.
Express Interest in Development: Mention your enthusiasm for growth opportunities, like the 'Aspire Programme'. This shows that you are not only interested in the role but also in developing your career within the company.
How to prepare for a job interview at Travelodge Hotels (UK)
✨Show Your Friendly Side
Since the role involves welcoming guests, it's crucial to demonstrate your friendly and approachable demeanor during the interview. Practice a warm greeting and maintain a positive attitude throughout.
✨Prepare for Scenario Questions
Expect questions about handling noise complaints or difficult guests. Think of examples from past experiences where you successfully resolved similar issues, showcasing your problem-solving skills.
✨Highlight Teamwork Skills
Emphasize your ability to work well in a team, especially since you'll be collaborating with housekeeping and bar staff. Share examples of how you've contributed to a team environment in previous roles.
✨Express Interest in Development Opportunities
Mention your enthusiasm for the 'Aspire Programme' and your desire to grow within the company. This shows that you're not just looking for a job, but are also interested in a long-term career with Travelodge.