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- Tasks: Welcome guests, check them in, and prepare the hotel for the next day.
- Company: Join the fun and energetic team at Travelodge East Midlands Airport.
- Benefits: 50% discount on rooms, food, and drink; £50 voucher on work anniversaries.
- Why this job: No experience needed; learn on the job and enjoy a flexible schedule.
- Qualifications: Good customer service skills and a willingness to learn.
- Other info: Opportunities for management roles and regular rewards for hard work.
The predicted salary is between 10 - 13 £ per hour.
Come and join our amazing team at Travelodge East Midlands Airport, Castle Donington as a Night Reception Team Member on a Part Time contract, be part of a fun, energetic and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know!
Responsibilities
- Welcoming guests and checking them into the hotel.
- Walking the corridors at regular intervals and dealing with noise complaints and evictions.
- Setting up the hotel for the next day, including preparing housekeeping trolleys and prepping for breakfast service.
- Serving behind the bar at times.
Benefits
- Fun friendly environment.
- 50% discount on rooms plus food and drink, as well as friends and family discount.
- £50 Travelodge voucher on each work anniversary.
- Pension scheme totalling 8% (employer contribution 3%).
- Discounts off many high street retailers and mobile phone providers such as Vodafone.
- Opportunities to develop into Management roles through our Aspire Programme.
- Opportunity to earn more through our Team member incentive schemes.
Qualifications
- No experience required.
- Ability to work nights.
- Good customer service skills.
- Willingness to learn and be part of a team.
- Flexible approach to duties.
We have regular rewards and recognition activities such as 'FAB Fridays' and 'Housekeeping Heroes'. We are an equal opportunity employer.
Night Reception Team Member - Part Time in Kegworth employer: Travelodge Hotels (UK)
Contact Detail:
Travelodge Hotels (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Reception Team Member - Part Time in Kegworth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Travelodge's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their fun, energetic team.
✨Tip Number 2
Practice your customer service skills! Since you'll be welcoming guests and handling complaints, think of scenarios you might face and how you'd handle them. A little role-play with a friend can go a long way!
✨Tip Number 3
Be ready to showcase your flexibility! The job requires a willingness to learn and adapt, so during your interview, share examples of times you've successfully juggled different tasks or adapted to new situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Travelodge family. Don’t miss out on this opportunity!
We think you need these skills to ace Night Reception Team Member - Part Time in Kegworth
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit for our fun and energetic team.
Highlight Your Flexibility: Since this is a night reception role, make sure to mention your availability and willingness to work nights. We love team members who are adaptable and ready to jump in wherever needed, so let us know how you can fit into our schedule!
Customer Service Skills Matter: Even if you don’t have direct experience, think about any situations where you've provided great customer service. Share those examples in your application to show us that you’ve got the right attitude and skills to welcome our guests with a smile.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the Night Reception Team Member position. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Travelodge Hotels (UK)
✨Know the Role Inside Out
Before your interview, make sure you understand what a Night Reception Team Member does. Familiarise yourself with the responsibilities like checking in guests, handling noise complaints, and preparing for breakfast service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Even if you don’t have direct experience, think of examples from your past where you've provided great customer service. Whether it’s helping a friend or volunteering, share those stories to demonstrate your ability to connect with people and handle situations with a positive attitude.
✨Be Ready for Scenario Questions
Prepare for questions that might ask how you would handle specific situations, like a noisy guest or a last-minute check-in. Think through your responses and practice them out loud. This will help you stay calm and articulate during the actual interview.
✨Emphasise Your Willingness to Learn
Since no experience is required, highlight your eagerness to learn and adapt. Talk about times when you've quickly picked up new skills or adapted to changes. This shows that you're a team player who can thrive in a fun and energetic environment.
