At a Glance
- Tasks: Welcome guests, check them in, and ensure a smooth hotel experience.
- Company: Join a fun and friendly hotel team in Chelmsford.
- Benefits: Enjoy 50% off rooms, food, and drink, plus great discounts.
- Why this job: Perfect for night owls looking to gain experience in hospitality.
- Qualifications: No experience needed; training provided and must be able to drive.
- Other info: Opportunities for career growth into management roles.
The predicted salary is between 11 - 16 Β£ per hour.
Location: Chelmsford
Contract: PART
Pay: 13.21
Responsibilities
- Welcomes guests and checks them into the hotel.
- Walks the corridors at regular intervals and may deal with noise complaints and evictions.
- Sets up the hotel for the next day, including preparing housekeeping trolleys and preparing for breakfast service.
- May serve behind the bar at times.
Requirements
- No experience required; coaching and training provided.
- Base hotel is Chelmsford, but must be able to drive due to roaming to nearby hotels if needed.
Benefits
- Fun, friendly environment
- 50% discount on rooms plus food and drink, plus friends and family discount
- Β£50 Travelodge voucher on each work anniversary
- Pension scheme totalling 8% (employer contribution 3%)
- Discounts off many high street retailers and mobile phone providers (e.g., Vodafone)
- Opportunities to develop into Management roles through the Aspire Programme
- Opportunity to earn more through team member incentive schemes
Night Reception Team Member - Part Time in Chelmsford employer: Travelodge Hotels (UK)
Contact Detail:
Travelodge Hotels (UK) Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Night Reception Team Member - Part Time in Chelmsford
β¨Tip Number 1
Get to know the hotel scene in Chelmsford! Familiarise yourself with the area and the local attractions. This way, when you chat with guests, you can give them insider tips and make their stay even better.
β¨Tip Number 2
Practice your welcoming skills! Role-play with friends or family to get comfortable with checking guests in and handling any queries. The more relaxed you are, the more guests will feel at home.
β¨Tip Number 3
Show off your flexibility! Since you'll be roaming to nearby hotels, highlight your willingness to adapt and help out wherever needed. It shows you're a team player and ready for anything!
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Reception Team Member - Part Time in Chelmsford
Some tips for your application π«‘
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so donβt be afraid to show us what makes you unique.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills and experiences match what we're looking for. This shows us that youβre genuinely interested in the Night Reception Team Member role.
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and avoid fluff. A well-structured application helps us see your qualifications quickly and easily.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. Itβs the easiest way for us to receive your application and keep track of it!
How to prepare for a job interview at Travelodge Hotels (UK)
β¨Know the Role Inside Out
Before your interview, make sure you understand what a Night Reception Team Member does. Familiarise yourself with the responsibilities like checking in guests, handling noise complaints, and preparing for breakfast service. This will help you answer questions confidently and show that you're genuinely interested in the role.
β¨Show Off Your People Skills
Since this job involves welcoming guests, it's crucial to demonstrate your people skills. Think of examples from your past experiences where you've provided excellent customer service or resolved conflicts. Even if you don't have direct experience, sharing relatable stories can highlight your ability to connect with others.
β¨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. For instance, they might ask how you'd handle a noisy guest or a last-minute check-in. Prepare by thinking through potential situations and how you would respond. This shows your problem-solving skills and readiness for the job.
β¨Ask About Growth Opportunities
This position offers pathways to management roles through the Aspire Programme. Show your ambition by asking about these opportunities during the interview. It demonstrates that you're not just looking for a job, but are also interested in growing with the company.