Travelodge Hotels Limited is seeking a Customer Relations Supervisor to lead a fast-paced team handling complex complaints with care, quality and pace. You’ll oversee day-to-day workloads, guiding Advisors and Seniors, and act as the key escalation point for challenging cases.
You’ll work with the Team Leader and Customer Services Manager to balance customer outcomes with quality, performance and risk, providing real-time coaching and identifying recurring themes to improve how we work.
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Hybrid Customer Relations Supervisor with Pension & Perks in Thame employer: Travelodge Hotels Limited
Travelodge Hotels Limited is an excellent employer, offering a dynamic work culture that values collaboration and innovation. With a focus on employee growth, you will have access to training and development opportunities that empower you to enhance your skills while contributing to meaningful projects in the hospitality sector. Located in the UK, you'll enjoy a supportive environment that prioritises work-life balance and fosters a sense of community among its team members.
