At a Glance
- Tasks: Connect teams, drive sales, and ensure outstanding customer satisfaction in Food & Beverage operations.
- Company: Join Travelodge, a community-focused hotel brand that values diversity and wellbeing.
- Benefits: Up to £45,000 salary, hybrid working, 25 days holiday, and great discounts.
- Other info: Be part of a supportive team that celebrates your individuality and growth.
- Why this job: Make a real impact in a fast-paced environment while championing operational excellence.
- Qualifications: Experience in food and beverage with strong EPOS system knowledge and customer service skills.
The predicted salary is between 45000 - 45000 £ per year.
Job Description
Find where you belong!
Are you a hospitality professional with a passion for Food & Beverage operations and a knack for problem-solving?
Do you love driving sales, ensuring outstanding operational experience?
If yes, our Food and Beverage Operational Support position might be the right next move for you.
Your Purpose
As our F&B Operational Support, you will be the vital link connecting our Hotel Support Centre, Field Operators, and F&B teams.
Your mission is to help drive sales and margin growth, champion operational excellence, and ensure outstanding customer satisfaction.
You will be working closely with Operations, Change, Product, and Commercial Finance teams, you will upskill hotel teams, optimise central systems, and use root-cause analysis to continuously improve our working practices.
You will provide insight into decision making on kitchen equipment. Also, ensuring EPOS systems are set up correctly in our hotels, testing new products, prices and system changes.
Your Strengths
You will be a food and beverage professional with experience using EPOS systems and a proven ability to deliver exceptional customer service.
You are self-motivated, proactive, and results-driven, with strong stakeholder management and communication skills.
You take a positive, can-do approach to your work and thrive in fast-paced environments while consistently delivering high standards of service.
- Your Perks
- Up to £45,000 Salary & Annual Bonus
- Contributory pension scheme
- Hybrid working - a minimum of 60% of your time should be spent in the office and or visiting suppliers
- 50% personal discount for hotel bookings and great friends and family discounts too!
- 25 days holiday + bank holidays, increasing with length of service
Why Travelodge?
At Travelodge, we're more than just a Hotel brand; we're a community where you can truly be yourself and belong.
Through our "Better Me" initiative, we prioritise your total wellbeing-emotional, physical, financial, and professional-while actively celebrating the diversity that makes our teams stronger.
If you're a results-driven individual who pays attention to the little things and genuinely cares about people, you'll fit right in.
Food and Beverage Operational Support in Thame employer: Travelodge Hotels Limited
Travelodge Hotels Limited is an exceptional employer, offering a dynamic work environment where creativity and strategic thinking are highly valued. With a strong focus on employee development and a culture that encourages collaboration, team members have ample opportunities to grow their careers while contributing to impactful PR campaigns across the UK and Spain. The company's commitment to innovation in the hospitality sector, combined with its supportive atmosphere, makes it an attractive place for professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Operational Support in Thame
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Travelodge Hotels Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Travelodge Hotels Limited
Don't be shy about reaching out to Travelodge Hotels Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Operational Support in Thame
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Travelodge Hotels Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Travelodge Hotels Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
