Travelodge Hotels Limited is seeking a Customer Service Advisor to assist guests before, during, and after their stay. You will listen, understand issues, and provide fair, effective solutions across email, phone, live chat, and social media.
The role involves working with hotel and business customers, taking ownership of concerns, and improving the customer journey through insights and collaboration. The team operates 8:00am–8:00pm, 365 days a year, with shifts across Monday to Sunday,
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Customer Care Advisor — Hybrid Role with Bonus & Perks in Thame employer: Travelodge Hotels Limited
Travelodge Hotels Limited is an excellent employer, offering a dynamic work culture that values collaboration and innovation. With a focus on employee growth, you will have access to training and development opportunities that empower you to enhance your skills while contributing to meaningful projects in the hospitality sector. Located in the UK, you'll enjoy a supportive environment that prioritises work-life balance and fosters a sense of community among its team members.
