At a Glance
- Tasks: Lead and motivate hotel teams to deliver outstanding customer experiences.
- Company: Join Travelodge, a rapidly expanding hotel chain with over 600 locations.
- Benefits: Competitive salary, annual bonus, flexible hours, and generous discounts.
- Other info: Inclusive workplace focused on employee wellbeing and career progression.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Experience in leading teams in customer service; food & beverage knowledge is a plus.
The predicted salary is between 29000 - 29000 € per year.
Find where you belong! Are you looking for a career with excellent opportunities for internal development and career progression? Are you passionate about putting customers at the heart of everything you do and leading a team to deliver an outstanding customer experience at all times? If this resonates with you then our Assistant Hotel Manager role could be the next exciting step in your career.
As a Designate Assistant Hotel Manager at Travelodge Swindon, you would be responsible for leading, coaching and motivating the hotel teams. This is a Roaming position where you will be required to cover the following area: (Swindon, Chippenham, Gloucester)
Your role would also include:
- Working with team members to create personal development plans for their career growth
- Recruiting motivated team members and making sure they have a warm and welcoming induction
- Ensuring food is prepared and presented to brand standard (if working in a Bar Cafe hotel)
- Maximising food and beverage sales by cross and upselling (if working in a Bar Cafe hotel)
- Reviewing customer feedback to produce targeted action plans for improvement as required
- Making sure rooms and public areas are cleaned using company best practice
- Reporting and overseeing any repairs or maintenance needed
- Additional responsibilities include rota management, banking and health & safety driving awareness and engagement for our Team Members to earn more through our incentive schemes
Why Travelodge? Travelodge is expanding fast and we now have over 600 hotels across the UK, Spain and Ireland. We pride ourselves in giving all of our customers unbeatable value and a quality experience which is where our Assistant Hotel Managers come in. We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. We care about our colleagues wellbeing, we do this by ensuring there are plenty of resources available to everyone. This allows our employees to look after their emotional, physical, financial and work wellbeing. We call this "Better Me".
Who will this appeal to? You are friendly, engaging and welcoming by nature and have previously led a team in a service led customer facing industry. Food & beverage experience would be advantageous if applying for a Bar Cafe hotel. You thrive in a fast paced and evolving environment where you are responsible for delivering the objectives and direction of our operations through your team. To support this, your communication style is straightforward, ensuring Team Members understand the part they play in delivering the bigger picture. You are also results focused and enjoy working towards KPIs and scorecard targets to ensure your hotel provides to customers a stay that they can trust!
What are the extra benefits of working for Travelodge?
- £29,000 Annual bonus up to 13% by achieving KPI targets
- Flexible and part time working hours
- 50% discount on rooms plus food and soft drinks
- Discounts for friends and family with thousands of rooms at £19.99
- £50 voucher on each work anniversary
- 28 days annual leave (inclusive of bank holidays) plus additional holiday with each year of service (capped after 5 years)
- High street retailer and mobile phone discounts
- Pension scheme totalling 8% (employer contribution 3%)
Does a career as a Designate Assistant Hotel Manager appeal to you? then click ‘apply’ now. We’d love to hear from you.
Designate Assistant Hotel Manager in Swindon employer: Travelodge Hotels Limited
Travelodge is an excellent employer that prioritises internal development and career progression, making it an ideal place for those looking to grow in the hospitality industry. With a strong focus on employee wellbeing through initiatives like 'Better Me', flexible working hours, and generous benefits including a competitive salary and discounts, Travelodge fosters an inclusive and supportive work culture. As a Designate Assistant Hotel Manager, you will have the opportunity to lead dynamic teams across multiple locations, ensuring a rewarding and impactful career experience.
StudySmarter Expert Advice🤫
We think this is how you could land Designate Assistant Hotel Manager in Swindon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travelodge. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the role of Designate Assistant Hotel Manager. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully led a team in the past. Highlight your coaching and motivating techniques, as these are key for the role. We want to see how you can inspire others to deliver outstanding customer experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Designate Assistant Hotel Manager in Swindon
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for customer service and team leadership right from the start. Use your application to highlight experiences where you’ve put customers first and led a team to success.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that match the Designate Assistant Hotel Manager role. We want to see how your background aligns with our values and the responsibilities outlined in the job description.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and relevant experiences stand out without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Travelodge!
How to prepare for a job interview at Travelodge Hotels Limited
✨Know the Company Inside Out
Before your interview, take some time to research Travelodge. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Designate Assistant Hotel Manager, you'll be leading teams. Prepare examples from your past experiences where you've successfully motivated and coached team members. Highlight how you’ve handled challenges and improved team performance, as this will resonate well with the interviewers.
✨Prepare for Customer-Focused Scenarios
Expect questions about customer service and how you would handle specific situations. Think of scenarios where you turned a negative experience into a positive one. This will demonstrate your commitment to putting customers at the heart of everything you do, which is crucial for this role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, opportunities for internal development, or how success is measured in the role. This shows that you're not just interested in the job, but also in growing with the company.
