Are you a process improvement expert who thrives on transforming complex challenges into elegant, efficient solutions? We are looking for a high-impact leader to join our Business Change function and help shape the future of our hotel operations. What’s it all about? In this role, you won't just be tweaking the edges—you’ll be redeveloping the core operating model of a major brand, identifying multi-million pound initiatives, and leveraging automation to enhance the journey for thousands of customers and colleagues alike. As a Senior Business Improvement Manager, you are a critical architect of change. Your mission is to identify, shape, and lead strategic programmes that transform how we operate. You will sit at the intersection of innovation and execution, designing the "next generation" of our service model. Key responsibilities include: Strategic Innovation: Leading the development and testing of initiatives to meet our 5-year strategic productivity and customer satisfaction targets, with a heavy focus on automation and digitisation within our hotel operations . Trial you design innovative solutions and have the tenacity to see them through to full-scale delivery. With a Lean Leadership (LCS 1C) or Six Sigma Green Belt qualification, you bring a proven track record of driving process improvements within a fast-paced, customer-centric service environment. You are a master of commercial acumen, capable of translating complex data into compelling, multi-million-pound business cases that win buy-in at the Board and Director level. Your natural gravitas allows you to influence cross-functional teams and external partners with ease, ensuring every initiative is simple, pragmatic, and robust. Ultimately, you are a decisive leader who moves with speed to cut through complexity and deliver tangible value for both the business and the customer. What are the extra benefits of working for Travelodge? Up to £70,000
Senior Business Improvement Manager employer: Travelodge Hotels Limited
Travelodge Hotels Limited is an excellent employer, offering a dynamic work culture that values collaboration and innovation. With a focus on employee growth, you will have access to training and development opportunities that empower you to enhance your skills while contributing to meaningful projects in the hospitality sector. Located in the UK, you'll enjoy a supportive environment that prioritises work-life balance and fosters a sense of community among its team members.
