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- Tasks: Lead and motivate teams to deliver exceptional customer service in a vibrant hotel environment.
- Company: Join a leading hotel chain known for its commitment to service excellence.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and more perks.
- Why this job: Make a real impact by enhancing guest experiences and developing your team.
- Qualifications: Strong leadership skills and experience in the service industry are essential.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading hotel chain in Poole is seeking an Assistant Hotel Manager to lead and motivate teams while ensuring a high standard of customer service. The role involves developing team members, managing operations, and implementing improvements based on customer feedback.
Ideal candidates will possess strong leadership skills, thrive in a fast-paced environment, and have prior experience in service.
This position offers a competitive salary and additional benefits, including bonuses and discounts.
Assistant Hotel Manager - Lead Teams, Service Excellence in Poole employer: Travelodge Hotels Limited
Contact Detail:
Travelodge Hotels Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Hotel Manager - Lead Teams, Service Excellence in Poole
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at the hotel chain you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your leadership skills during interviews. Share specific examples of how you've motivated teams or improved service in past roles. We want to see how you can bring that energy to our hotel!
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle customer feedback or team conflicts. We love candidates who can think on their feet and come up with practical solutions.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in being part of our team.
We think you need these skills to ace Assistant Hotel Manager - Lead Teams, Service Excellence in Poole
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams in the past and any specific examples of how you’ve improved service standards.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us that you’re genuinely interested in the role.
Emphasise Customer Service Experience: Since this role is all about service excellence, be sure to emphasise any previous roles where you’ve delivered outstanding customer service. Share specific stories that demonstrate your commitment to customer satisfaction.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Travelodge Hotels Limited
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel chain. Familiarise yourself with their values, customer service standards, and any recent news or developments. This will show your genuine interest in the role and help you tailor your answers to align with their expectations.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you've successfully led a team or improved service quality. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact and leadership style.
✨Emphasise Customer Feedback
Since the role involves implementing improvements based on customer feedback, be ready to discuss how you've handled feedback in the past. Share instances where you've turned negative feedback into positive changes, demonstrating your commitment to service excellence.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, how success is measured in the role, or what challenges the hotel is currently facing. This not only shows your enthusiasm but also helps you gauge if the hotel is the right fit for you.
