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For Companies At a Glance
- Tasks: Lead and motivate hotel teams while ensuring top-notch customer service.
- Company: Join Travelodge, a rapidly expanding hotel chain with over 600 locations.
- Benefits: Enjoy flexible hours, discounts, bonuses, and 28 days annual leave.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Experience in team leadership and customer service is a plus.
- Other info: Be part of an inclusive workplace that values diversity and wellbeing.
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Overview
What’s it all about?
As an Assistant Hotel Manager at Travelodge Burton upon Trent Central, on a Part Time basis, you would be responsible for leading, coaching and motivating the hotel teams. Please note this role is part time on a 24 hour contract.
Your role would also include:
- Working with team members to create personal development plans for their career growth
- Recruiting motivated team members and making sure they have a warm and welcoming induction
- Ensuring food is prepared and presented to brand standard (if working in a Bar Cafe hotel)
- Maximising food and beverage sales by cross and upselling (if working in a Bar Cafe hotel)
- Reviewing customer feedback to produce targeted action plans for improvement as required
- Making sure rooms and public areas are cleaned using company best practice
- Reporting and overseeing any repairs or maintenance needed
- Additional responsibilities include rota management, banking and health & safety
- driving awareness and engagement for our Team Members to earn more through our incentive schemes
Reasons to join Travelodge
Travelodge is expanding fast and we now have over 600 hotels across the UK, Spain and Ireland. We pride ourselves in giving all of our customers unbeatable value and a quality experience which is where our Assistant Hotel Managers come in.
We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. We care about our colleagues wellbeing, we do this by ensuring there are plenty of resources available to everyone. This allows our employees to look after their emotional, physical, financial and work wellbeing. We call this \”Better Me\”.
Who will this appeal to?
You are friendly, engaging and welcoming by nature and have previously led a team in a service led customer facing industry. Food & beverage experience would be advantageous if applying for a Bar Cafe hotel.
You thrive in a fast paced and evolving environment where you are responsible for delivering the objectives and direction of our operations through your team. To support this, your communication style is straightforward, ensuring Team Members understand the part they play in delivering the bigger picture.
You are also results focused and enjoy working towards KPIs and scorecard targets to ensure your hotel provides to customers a stay that they can trust!
Benefits
- Annual bonus up to 13% by achieving KPI targets
- Flexible and part time working hours
- 50% discount on rooms plus food and soft drinks
- Discounts for friends and family with thousands of rooms at £19.99
- £50 voucher on each work anniversary
- 28 days annual leave (inclusive of bank holidays) plus additional holiday with each year of service (capped after 5 years)
- High street retailer and mobile phone discounts
- To find out what our Managers get up to take a look at our short video: Click here for Video
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Management
Industries
- Hospitality
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Part-time Assistant Hotel Manager employer: Travelodge Hotels Limited
Contact Detail:
Travelodge Hotels Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Assistant Hotel Manager
✨Tip Number 1
Get to know the hotel! Before your interview, pop by Travelodge Burton upon Trent Central and soak in the atmosphere. Chat with staff if you can; it shows you're genuinely interested and helps you understand the vibe of the place.
✨Tip Number 2
Practice your people skills! As an Assistant Hotel Manager, you'll be leading a team. Think about examples from your past where you've motivated or coached others. Share these stories during your interview to show you’re the right fit for the role.
✨Tip Number 3
Be ready to discuss customer feedback! Since reviewing feedback is part of the job, come prepared with ideas on how you would handle both positive and negative reviews. This shows you’re proactive and focused on improvement.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, making it easier for us to keep in touch with you throughout the process.
We think you need these skills to ace Part-time Assistant Hotel Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and engaging nature shine through. We want to see the real you, so don’t be afraid to show your personality and how you connect with others!
Tailor Your Experience: Make sure to highlight any relevant experience in hospitality or team leadership. We’re looking for someone who can motivate and coach a team, so share examples of how you've done this in the past.
Be Results-Focused: Since we love working towards KPIs, mention any achievements or targets you've hit in previous roles. This shows us that you're results-driven and ready to help our hotel succeed!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed, and you’ll find all the details you need to make your submission stand out!
How to prepare for a job interview at Travelodge Hotels Limited
✨Know the Company
Before your interview, take some time to research Travelodge. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Hotel Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated or coached team members. Highlight how you’ve handled challenges and improved team performance, as this will resonate well with the interviewers.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer feedback and improving service quality. Think of specific instances where you turned a negative experience into a positive one. This will demonstrate your problem-solving skills and commitment to customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in contributing to the hotel's success.
