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- Tasks: Be the friendly face at reception, welcoming visitors and managing office tasks.
- Company: Join Travelodge, a company dedicated to inclusivity and employee wellbeing.
- Benefits: Enjoy a set schedule, pension scheme, hotel discounts, and 25 days holiday.
- Why this job: Perfect for those who love helping others and want a supportive work culture.
- Qualifications: A proactive attitude, attention to detail, and a willingness to learn are key.
- Other info: Ideal for students or those re-entering the workforce with flexible hours.
The predicted salary is between 18072 - 18072 £ per year.
Find where you belong! Come and join the People Team at our head office in Thame!
One of the main tasks of this role is to work on reception here at head office, so you'll be the first point of contact for colleagues and visitors who enter the building. You'll take satisfaction in giving everyone a warm welcome to Travelodge, making sure the offices are ready for each day, and reporting any issues quickly to our in-house maintenance team.
What’s it all about?
- Welcoming colleagues and visitors, directing telephone queries, handling incoming and outgoing post in a timely manner, and keeping stationery supplies well-stocked.
- Helping to organise our busy shared inbox, directing colleagues to self-help resources where appropriate, and supporting various admin tasks including maintaining colleague records and responding to reference requests.
- Completing health and safety/building maintenance checks, reporting and escalating issues promptly, and ensuring each kitchen area is stocked with crockery, cutlery, and supplies such as tea and coffee.
Why Travelodge?
We believe in creating an inclusive workplace where everyone can be their true selves and belong. We work hard to improve the diversity of our teams and celebrate our differences. We care about our colleagues’ wellbeing, providing resources to support emotional, physical, financial, and work wellbeing, which we call “Better Me”.
Who will this appeal to?
Someone with a natural desire to provide excellent service to colleagues and visitors, pride in ensuring the working environment is ready each day, great attention to detail, and a willingness to support head office tasks when needed. A proactive, can-do attitude, ability to multi-task, and follow processes are essential.
This is a part-time role at 27 hours per week, with an annual salary of £18,072. The shifts are as follows:
- Monday: 8am - 2pm
- Tuesday: 8am - 12:30pm
- Wednesday: 8am - 4pm
- Thursday: 8am - 12:30pm
- Friday: 8am - 12:30pm
If you're currently studying part-time or looking to re-enter the workforce, this could be a great fit for you!
What are the extra benefits of working for Travelodge?
- Set schedule and hours
- Contributory pension scheme
- Discretionary annual bonus
- 50% personal discount for hotel bookings, plus friends and family discounts
- 25 days holiday increasing with service, plus bank holidays
- A focus on learning and career development
Office Support Assistant employer: Travelodge Hotels Limited
Contact Detail:
Travelodge Hotels Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Support Assistant
✨Tip Number 1
Familiarise yourself with the company culture at Travelodge. Understanding their commitment to inclusivity and employee wellbeing will help you align your approach during interviews and conversations, showcasing that you share their values.
✨Tip Number 2
Practice your customer service skills. Since you'll be the first point of contact for visitors and colleagues, demonstrating a warm and welcoming attitude in your interactions can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your organisational skills. Given the role involves managing a busy shared inbox and maintaining supplies, think of examples from your past experiences where you've successfully handled multiple tasks efficiently.
✨Tip Number 4
Show your proactive attitude by thinking of ways to improve office processes. During your discussions, suggest ideas on how to enhance the reception experience or streamline administrative tasks, which will demonstrate your initiative and problem-solving skills.
We think you need these skills to ace Office Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Office Support Assistant role. Emphasise your customer service abilities, attention to detail, and any administrative tasks you've handled in previous positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Travelodge's values, such as their commitment to inclusivity and wellbeing, and explain how you embody these values.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as multitasking, communication, and problem-solving. Provide examples of how you've successfully used these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Office Support Assistant position.
How to prepare for a job interview at Travelodge Hotels Limited
✨Show Your Warmth
As the first point of contact, it's crucial to demonstrate a friendly and welcoming attitude. Practice a warm greeting and maintain a positive tone throughout the interview to reflect the service-oriented nature of the role.
✨Highlight Your Attention to Detail
This role requires great attention to detail, especially when managing supplies and maintaining records. Be prepared to discuss specific examples from your past experiences where your attention to detail made a difference.
✨Demonstrate Your Multi-Tasking Skills
The ability to juggle multiple tasks is essential for this position. Think of instances where you successfully managed several responsibilities at once and be ready to share those stories during the interview.
✨Emphasise Your Proactive Attitude
A proactive, can-do attitude is key for this role. Prepare to discuss how you've taken initiative in previous roles, whether it was solving a problem or improving a process, to show that you're ready to contribute positively from day one.