At a Glance
- Tasks: Lead and motivate hotel teams to deliver outstanding customer experiences.
- Company: Join Travelodge, a rapidly expanding hotel chain with over 600 locations.
- Benefits: Enjoy flexible hours, competitive salary, and generous discounts on stays and food.
- Other info: Inclusive workplace focused on wellbeing and personal development.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Experience in leading teams in customer service; food & beverage knowledge is a plus.
The predicted salary is between 23600 - 23600 ÂŁ per year.
Find where you belong! Are you looking for a career that works around your home life with excellent opportunities for internal development and career progression? Are you passionate about putting customers at the heart of everything you do and leading a team to deliver an outstanding customer experience at all times? If this resonates with you then our part time Hotel Manager role could be the next exciting step in your career.
As a part time Hotel Manager at Travelodge Macclesfield Adlington, working up to 32 hours a week, you would be responsible for leading, coaching and motivating the hotel teams. Your role would also include:
- Working with team members to create personal development plans for their career growth
- Recruiting motivated team members and making sure they have a warm and welcoming induction
- Ensuring food is prepared and presented to brand standard (if working in a Bar Cafe hotel)
- Maximising food and beverage sales by cross and upselling (if working in a Bar Cafe hotel)
- Reviewing customer feedback to produce targeted action plans for improvement as required
- Making sure rooms and public areas are cleaned using company best practice
- Reporting and overseeing any repairs or maintenance needed
- Additional responsibilities include rota management, banking and health & safety
- Driving awareness and engagement for our Team Members to earn more through our incentive schemes
Travelodge is expanding fast and we now have over 600 hotels across the UK, Spain and Ireland. We pride ourselves in giving all of our customers unbeatable value and a quality experience which is where our Hotel Managers come in. We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. We care about our colleaguesâ wellbeing, we do this by ensuring there are plenty of resources available to everyone. This allows our employees to look after their emotional, physical, financial and work wellbeing. We call this âBetter Meâ.
You are friendly, engaging and welcoming by nature and have previously led a team in a service led customer facing industry. Food & beverage experience would be advantageous if applying for a Bar Cafe hotel. You thrive in a fast paced and evolving environment where you are responsible for delivering the objectives and direction of our operations through your team. To support this, your communication style is straightforward, ensuring Team Members understand the part they play in delivering the bigger picture. You are also results focused and enjoy working towards KPIs and scorecard targets to ensure your hotel provides to customers a stay that they can trust!
What are the extra benefits of working for Travelodge?
- Up to ÂŁ23,600 Annual bonus up to 13% by achieving KPI targets
- Flexible and part time working hours
- 50% discount on rooms plus food and soft drinks
- Discounts for friends and family with thousands of rooms at ÂŁ19.99
- ÂŁ50 voucher on each work anniversary
- 28 days annual leave (inclusive of bank holidays) plus additional holiday with each year of service (capped after 5 years)
- High street retailer and mobile phone discounts
- Pension scheme totalling 8% (employer contribution 3%)
Does a career as a Hotel Manager appeal to you? then click âapplyâ now. Weâd love to hear from you.
Hotel Manager - Part Time in Macclesfield employer: Travelodge Hotels Limited
Contact Detail:
Travelodge Hotels Limited Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Hotel Manager - Part Time in Macclesfield
â¨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Hotel Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
â¨Tip Number 2
Prepare for interviews by researching Travelodge and their values. Show them youâre not just another candidate; demonstrate your passion for customer service and how you can lead a team to deliver an outstanding experience.
â¨Tip Number 3
Practice your pitch! Be ready to explain how your previous experience aligns with the responsibilities of a Hotel Manager. Highlight your leadership skills and any relevant food and beverage experience if you're eyeing a Bar Cafe hotel.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre genuinely interested in joining the Travelodge family.
We think you need these skills to ace Hotel Manager - Part Time in Macclesfield
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Hotel Manager role. Highlight any previous leadership roles and customer service experience, as these are key to what weâre looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer service and how youâve led teams in the past. We want to see your personality come through, so donât hold back!
Showcase Your Achievements: When detailing your work history, focus on specific achievements. Did you improve customer satisfaction scores or boost sales? Numbers speak volumes, so let us know how you made an impact!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the easiest way for us to receive your application and ensures youâre considered for the role. Plus, it shows youâre keen to join our team!
How to prepare for a job interview at Travelodge Hotels Limited
â¨Know Your Stuff
Before the interview, make sure you understand the role of a Hotel Manager inside out. Familiarise yourself with Travelodge's values and how they prioritise customer experience. This will help you demonstrate your passion for the role and show that you're aligned with their mission.
â¨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved customer satisfaction. Highlight your coaching and motivating techniques, as these are crucial for the role. Be ready to discuss how you would create personal development plans for your team members.
â¨Be Ready to Discuss KPIs
Since the role involves working towards KPIs, come prepared to talk about how you've met targets in previous positions. Think of specific instances where you maximised sales or improved service quality, and be ready to share your strategies for achieving results.
â¨Engage with Customer Feedback
Demonstrate your understanding of the importance of customer feedback. Prepare to discuss how you would review feedback and implement action plans for improvement. Showing that you value customer insights will resonate well with the interviewers.