At a Glance
- Tasks: Provide admin support to the Group Sales team and manage bookings efficiently.
- Company: Join Travelodge, a supportive and inclusive workplace that values diversity.
- Benefits: Up to £26,050 salary, hybrid working, 50% hotel discounts, and 25 days holiday.
- Other info: Focus on learning and career development with opportunities for growth.
- Why this job: Be part of a dynamic team and enhance your organisational skills in a fast-paced environment.
- Qualifications: Strong attention to detail, excellent communication skills, and ability to work under pressure.
The predicted salary is between 26050 - 26050 € per year.
Find where you belong! Are you highly organised, detail-oriented, and looking for a fast-paced role in a supportive team? Our Group Sales team in Thame is looking for a Group Sales Administrator to ensure a seamless experience for our customers.
Part-Time Position, 25 hours a week
The Group Sales Administrator role is focused on providing administrative support to the Group Sales team in a fast-paced, target-driven environment. The main objective is to ensure that all group bookings are managed and processed efficiently and accurately, meeting customer needs and the team’s productivity targets.
You will be responsible for:
- Updating bookings in the OPERA booking management system and CRM
- Liaising with customers to receive and enter rooming lists
- Ensuring all bookings are up-to-date ahead of the guests' stay
- Conducting quality checks to maintain the agreed accuracy and productivity standards
We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. And we care about our colleagues’ wellbeing, so we ensure there are plenty of resources available so everyone can look after their emotional, physical, financial and work wellbeing.
We’re looking for someone with strong attention to detail, excellent organisational skills, and the ability to work under pressure. You’ll need to be comfortable calling customers to resolve queries, secure payments, and manage their bookings to stay. Strong written and verbal communication skills are a must, as is the motivation to build great relationships with both customers and colleagues. If you're self-motivated, and enjoy working in a target-driven environment, we’d love to hear from you!
Salary up to £26,050 per annum depending on experience
Hybrid working - 3 days in the office, 2 days working from home!
50% personal discount for hotel bookings and great friends and family discounts too!
Contributory pension scheme
25 days holiday + bank holidays, increasing with length of service
Annual bonus (discretionary)
A focus on learning and career development
Monday – Friday 9am - 5pm
Group Sales Administrator - Part Time employer: Travelodge Hotels Limited
Travelodge is an excellent employer that prioritises inclusivity and employee wellbeing, offering a supportive work culture where you can thrive as a Group Sales Administrator. With flexible hybrid working options, generous holiday allowances, and a strong focus on career development, you'll find ample opportunities for personal and professional growth in our dynamic Thame location. Join us to be part of a team that values your contributions and celebrates diversity while providing meaningful benefits like substantial discounts on hotel bookings.
StudySmarter Expert Advice🤫
We think this is how you could land Group Sales Administrator - Part Time
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Group Sales Administrator role. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during the interview! Bring along examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Group Sales Administrator - Part Time
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your organisational skills and attention to detail. We want to see how your experience aligns with the Group Sales Administrator role, so don’t be shy about showcasing relevant examples!
Show Off Your Communication Skills:Since strong written and verbal communication is key for this role, ensure your application reflects that. Use clear, concise language and maybe even include a brief example of how you've successfully managed customer queries in the past.
Highlight Your Team Spirit:We love a team player! In your application, mention any experiences where you’ve collaborated with others to achieve a common goal. This will show us that you’re ready to contribute to our supportive team environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Travelodge Hotels Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Group Sales Administrator role. Familiarise yourself with the OPERA booking management system and CRM, as well as the key responsibilities like managing bookings and liaising with customers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure accuracy under pressure, as these are crucial for success in a fast-paced environment.
✨Practice Your Communication Skills
As you'll be liaising with customers regularly, it's essential to demonstrate excellent verbal and written communication skills. Consider doing mock interviews with a friend or family member, focusing on how you would handle customer queries or resolve issues. This will help you feel more comfortable during the actual interview.
✨Emphasise Your Team Spirit
Travelodge values teamwork, so be prepared to discuss how you work collaboratively with others. Share examples of how you've built relationships with colleagues or contributed to a team goal. Highlighting your ability to thrive in a supportive team environment will resonate well with the interviewers.
