At a Glance
- Tasks: Lead and motivate hotel teams while ensuring outstanding customer experiences.
- Company: Join Travelodge, a rapidly expanding hotel chain with over 600 locations across the UK, Spain, and Ireland.
- Benefits: Enjoy flexible hours, 50% room discounts, annual bonuses, and 28 days of leave.
- Other info: This part-time role offers 16 hours per week with opportunities for career progression.
- Why this job: Perfect for those seeking a rewarding role with a focus on team development and work-life balance.
- Qualifications: Previous leadership experience in a customer-facing role; food and beverage knowledge is a plus.
The predicted salary is between 17400 - 29000 £ per year.
Job Description
Find where you belong!
Are you looking for a part-time career that fits around your home life with excellent opportunities for internal development and career progression? Are you passionate about putting customers at the heart of everything you do and leading a team to deliver an outstanding customer experience at all times? If this resonates with you then our part time Assistant Hotel Manager role could be the next exciting step in your career.
What\'s it all about?
As a Part Time Assistant Hotel Manager at Travelodge Middlesbrough, you would be responsible for leading, coaching and motivating the hotel teams. This part-time role is ideal for someone seeking a rewarding career with a healthy work-life balance.
Your role would also include:
- Working with team members to create personal development plans for their career growth
- Recruiting motivated team members and making sure they have a warm and welcoming induction
- Ensuring food is prepared and presented to brand standard (if working in a Bar Cafe hotel)
- Maximising food and beverage sales by cross and upselling (if working in a Bar Cafe hotel)
- Reviewing customer feedback to produce targeted action plans for improvement as required
- Making sure rooms and public areas are cleaned using company best practice
- Reporting and overseeing any repairs or maintenance needed
- Additional responsibilities include rota management, banking and health & safety
- driving awareness and engagement for our Team Members to earn more through our incentive schemes
Why Travelodge?
Travelodge is expanding fast and we now have over 600 hotels across the UK, Spain and Ireland. We pride ourselves in giving all of our customers unbeatable value and a quality experience which is where our Assistant Hotel Managers come in.
We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. We care about our colleagues’ wellbeing, we do this by ensuring there are plenty of resources available to everyone. This allows our employees to look after their emotional, physical, financial and work wellbeing. We call this “Better Me”
Who will this appeal to?
You are friendly, engaging and welcoming by nature and have previously led a team in a service led customer facing industry.
Food & beverage experience would be advantageous if applying for a Bar Cafe hotel.You thrive in a fast paced and evolving environment where you are responsible for delivering the objectives and direction of our operations through your team. To support this, your communication style is straightforward, ensuring Team Members understand the part they play in delivering the bigger picture.
You are also results focused and enjoy working towards KPIs and scorecard targets to ensure your hotel provides to customers a stay that they can trust!
What are the extra benefits of working for Travelodge?
- Salary Circa £29,000 (FTE)
- Annual bonus up to 13% by achieving KPI targets
- Flexible and part time working hours to fit your lifestyle
- 50% discount on rooms plus food and soft drinks
- Discounts for friends and family with thousands of rooms at £19.99
- £50 voucher on each work anniversary
- 28 days annual leave (inclusive of bank holidays) plus additional holiday with each year of service (capped after 5 years)
- High street retailer and mobile phone discounts
- Pension scheme totalling 8% (employer contribution 3%)
- To find out what our Managers get up to take a look at our Short Video: Click Here for Video
Does a career as a part-timeAssistant Hotel Manager appeal to you? then click ‘apply’ now. We’d love to hear from you.
#J-18808-LjbffrAssistant Hotel Manager - Part Time in Middlesbrough employer: Travelodge Hotels Limited
Travelodge is an excellent employer that prioritises work-life balance and offers meaningful career progression opportunities for its employees. With a commitment to inclusivity and wellbeing, the company provides a supportive environment where team members can thrive, alongside attractive benefits such as flexible working hours, generous discounts, and a competitive bonus structure. Join us at Travelodge Middlesbrough, where your passion for customer service can flourish in a dynamic and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Hotel Manager - Part Time in Middlesbrough
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Travelodge Hotels Limited and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Assistant Hotel Manager - Part Time in Middlesbrough
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Travelodge Hotels Limited that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Travelodge Hotels Limited.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Travelodge Hotels Limited get a sense of who you are beyond your experience!
How to prepare for a job interview at Travelodge Hotels Limited
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Travelodge Hotels Limited and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
