Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate hotel teams to deliver outstanding customer experiences.
- Company: Join Travelodge, a rapidly expanding hotel chain with over 600 locations.
- Benefits: Competitive salary, annual bonus, flexible hours, and generous discounts.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Experience in leading teams in customer service; food & beverage knowledge is a plus.
- Other info: Inclusive workplace focused on employee wellbeing and career growth.
The predicted salary is between 28000 - 39200 £ per year.
Overview
Find where you belong! Are you looking for a career with excellent opportunities for internal development and career progression? Are you passionate about putting customers at the heart of everything you do and leading a team to deliver an outstanding customer experience at all times? If this resonates with you then our Assistant Hotel Manager role could be the next exciting step in your career.
As an Assistant Hotel Manager at Travelodge Bournemouth Seafront, you would be responsible for leading, coaching and motivating the hotel teams. Your role would also include:
Responsibilities
- Working with team members to create personal development plans for their career growth
- Recruiting motivated team members and making sure they have a warm and welcoming induction
- Ensuring food is prepared and presented to brand standard (if working in a Bar Cafe hotel)
- Maximising food and beverage sales by cross and upselling (if working in a Bar Cafe hotel)
- Reviewing customer feedback to produce targeted action plans for improvement as required
- Making sure rooms and public areas are cleaned using company best practice
- Reporting and overseeing any repairs or maintenance needed
- Additional responsibilities include rota management, banking and health & safety
- Driving awareness and engagement for our Team Members to earn more through our incentive schemes
Why Travelodge?
Travelodge is expanding fast and we now have over 600 hotels across the UK, Spain and Ireland. We pride ourselves in giving all of our customers unbeatable value and a quality experience which is where our Assistant Hotel Managers come in.
We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. We care about our colleagues wellbeing, we do this by ensuring there are plenty of resources available to everyone. This allows our employees to look after their emotional, physical, financial and work wellbeing. We call this \”Better Me\”.
Who will this appeal to?
You are friendly, engaging and welcoming by nature and have previously led a team in a service led customer facing industry. Food & beverage experience would be advantageous if applying for a Bar Cafe hotel.
You thrive in a fast paced and evolving environment where you are responsible for delivering the objectives and direction of our operations through your team. To support this, your communication style is straightforward, ensuring Team Members understand the part they play in delivering the bigger picture.
You are also results focused and enjoy working towards KPIs and scorecard targets to ensure your hotel provides to customers a stay that they can trust!
Benefits
- £28,000
- Annual bonus up to 13% by achieving KPI targets
- Flexible and part time working hours
- 50% discount on rooms plus food and soft drinks
- Discounts for friends and family with thousands of rooms at £19.99
- £50 voucher on each work anniversary
- 28 days annual leave (inclusive of bank holidays) plus additional holiday with each year of service (capped after 5 years)
- High street retailer and mobile phone discounts
- Pension scheme totalling 8% (employer contribution 3%)
- To find out what our Managers get up to take a look at our short video: Video
Does a career as an Assistant Hotel Manager appeal to you? then click ‘apply’ now. We’d love to hear from you.
#J-18808-Ljbffr
Assistant Hotel Manager employer: Travelodge Hotels Limited
Contact Detail:
Travelodge Hotels Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Hotel Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Travelodge's values and mission. This way, you can show how your passion for customer service aligns with their goals, making you a standout candidate.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer experiences. Being able to share these anecdotes will demonstrate your capability as an Assistant Hotel Manager.
✨Tip Number 3
Be ready to discuss KPIs! Since this role is results-focused, brush up on how you've met targets in previous jobs. Showing that you understand the importance of KPIs will impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Travelodge family. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Hotel Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through! We want to see how you put customers at the heart of everything you do, so share specific examples that highlight your commitment to delivering outstanding experiences.
Tailor Your CV: Make sure your CV is tailored to the Assistant Hotel Manager role. Highlight your leadership experience and any relevant skills in the hospitality industry. We love seeing how your background aligns with our values and the responsibilities of the position!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to communicate your achievements and how they relate to the job. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at Travelodge. We can’t wait to hear from you!
How to prepare for a job interview at Travelodge Hotels Limited
✨Know Your Customer Service Inside Out
As an Assistant Hotel Manager, you'll be all about delivering outstanding customer experiences. Brush up on your customer service skills and think of examples where you've gone above and beyond for guests. This will show your passion for putting customers at the heart of everything you do.
✨Showcase Your Leadership Skills
You'll need to lead and motivate a team, so come prepared with stories that highlight your leadership style. Think about times when you've successfully coached team members or resolved conflicts. This will demonstrate your ability to create a positive work environment.
✨Familiarise Yourself with the Brand Standards
If you're applying for a Bar Cafe hotel, make sure you know the food and beverage standards expected by Travelodge. Be ready to discuss how you would ensure these standards are met and how you can maximise sales through cross and upselling.
✨Prepare for KPI Discussions
Since you'll be working towards KPIs, it's crucial to understand what they are and how you can contribute to achieving them. Come with ideas on how to improve customer feedback and operational efficiency, showing that you're results-focused and ready to drive success.
