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- Tasks: Lead and inspire hotel teams to deliver exceptional customer experiences and business results.
- Company: Join Travelodge, a fast-expanding hotel chain with over 600 locations across the UK, Spain, and Ireland.
- Benefits: Enjoy perks like a car allowance, annual bonuses, life insurance, and generous holiday entitlement.
- Why this job: Be part of a diverse and inclusive team that values your contributions and supports your growth.
- Qualifications: Experience in multi-site management, preferably in Food & Beverage or similar industries.
- Other info: Flexible hours available for job share; we encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting for an Area Manager (known internally as Area Operations Manager) within our London Region where you will be responsible for the performance of the hotels within the district. The ideal candidate will have multi-site management experience, preferably with a Food & Beverage background, and be able to demonstrate your ability to influence and manage remotely.
Travelodge is a fast expanding, value hotel chain with a heritage of over 30 years. We now have over 600 hotels across the UK, Spain and Ireland. We aim to build an inclusive workplace, where everyone can contribute their best work and develop to their full potential. We celebrate our differences, and recognise the importance of teams reflecting the communities they serve.
As an Area Manager, you will lead, coach and inspire a team to drive exceptional customer experience and business results. You will support and motivate your Hotel Managers to deliver brand standards to support our vision to deliver affordable travel for everyone. You will drive a best in class mentality, keeping customers and colleagues at the centre of all business decisions.
You’ll work with your colleagues across the business to ensure your hotels are well maintained and compliant, and will drive the Food & Beverage experience within your hotels. You’ll coach and develop your team to ensure a robust succession plan.
To succeed as an Area Manager, you will be a strong leader and team motivator, be committed to supporting their wellbeing and development, and be passionate about customer experience. You are likely to have managed teams across a multi-site environment in Retail, Hospitality or other Leisure industries, but candidates from other industries are welcome too.
We are looking for someone with real passion and energy for delivering high standards to meet our brand aspirations. In addition, we are looking for someone who can demonstrate:
- A genuine passion and enthusiasm for customer service with the ability to role model.
- Outstanding leadership qualities and be able to inspire and motivate.
- Balance driving for results with the ability to coach and mentor your Hotel Managers.
- Demonstrate high levels of energy, drive and resilience, with the ability to thrive in a fast paced, dynamic environment.
- Great communication skills with the ability to engage with people at all levels.
- Have the ability to drive a best in class ethos whilst at the same time identify best practice and sharing accordingly.
- Possess an uncompromising drive for standards and service whilst always exceeding customer expectations.
Benefits include:
- Car allowance or lease car
- Ability to earn a lucrative annual bonus
- Life insurance
- 6% pension
- 50% discount on rooms, food and drinks at any Travelodge
- Access to ‘Friends and Family’ website with many rooms at £19.99
- £50 E-voucher on each work anniversary
- 25 days holiday (pro rata) plus an extra day with each year’s tenure (to a maximum of 30 days) + bank holidays
- Multiple high street retail and mobile provider discounts
Area Manager - London employer: Travelodge Hotels Limited
Contact Detail:
Travelodge Hotels Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager - London
✨Tip Number 1
Familiarise yourself with Travelodge's values and mission. Understanding their commitment to customer service and team diversity will help you align your approach during interviews and discussions, showcasing how you can contribute to their goals.
✨Tip Number 2
Highlight your multi-site management experience in your conversations. Be prepared to share specific examples of how you've successfully led teams across different locations, particularly in the hospitality or retail sectors, as this is crucial for the Area Manager role.
✨Tip Number 3
Demonstrate your leadership style by discussing how you motivate and develop your team. Prepare anecdotes that illustrate your ability to inspire others and drive results, as these qualities are essential for the position.
✨Tip Number 4
Network with current or former employees of Travelodge if possible. Gaining insights into the company culture and expectations can give you an edge in understanding what they value in an Area Manager.
We think you need these skills to ace Area Manager - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your multi-site management experience and any relevant Food & Beverage background. Use specific examples that demonstrate your leadership skills and ability to influence teams remotely.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your leadership qualities. Mention how you align with Travelodge's values, such as care for people and attention to detail, and provide examples of how you've driven results in previous roles.
Highlight Relevant Achievements: In your application, focus on achievements that reflect your ability to motivate teams and deliver exceptional customer experiences. Use metrics where possible to quantify your success, such as improvements in customer satisfaction scores or operational efficiency.
Show Enthusiasm for the Role: Convey your genuine enthusiasm for the Area Manager position in both your CV and cover letter. Explain why you are excited about the opportunity to work with Travelodge and how you can contribute to their mission of delivering affordable travel for everyone.
How to prepare for a job interview at Travelodge Hotels Limited
✨Show Your Leadership Skills
As an Area Manager, you'll need to demonstrate outstanding leadership qualities. Be prepared to share specific examples of how you've inspired and motivated teams in the past, especially in a multi-site environment.
✨Emphasise Customer Service Passion
Travelodge values a genuine passion for customer service. During your interview, highlight your experiences where you went above and beyond to ensure exceptional customer experiences, and how you can role model this for your team.
✨Demonstrate Your Coaching Ability
The role requires balancing results with coaching. Prepare to discuss how you've successfully mentored others, particularly Hotel Managers, and how you plan to develop your team to meet brand standards.
✨Communicate Effectively
Great communication skills are essential for this position. Practice articulating your thoughts clearly and engagingly, as you'll need to connect with people at all levels within the organisation.
