At a Glance
- Tasks: Build relationships and turn conversations into long-term business partnerships.
- Company: Join Travelodge, a community-focused hotel brand that values diversity.
- Benefits: Earn up to £35,000 plus bonuses, enjoy hybrid working, and great discounts.
- Other info: Enjoy 25 days holiday, increasing with service, and a focus on wellbeing.
- Why this job: Make a real impact by helping businesses save on travel costs.
- Qualifications: Strong relationship-building skills and experience with CRM systems.
The predicted salary is between 35000 - 42500 € per year.
Are you passionate about building relationships and turning conversations into long-term business partnerships? Do you thrive on helping customers discover smarter, more cost-effective ways to travel while driving real commercial growth? If yes, our Account Development Manager position might be the right next move for you.
Your Purpose
As an Account Development Manager at Travelodge, you’ll help businesses maximise their travel spend while growing your own portfolio of accounts. Using our Better Travelodge sales framework, you’ll build strong customer relationships, challenge the status quo, and position Travelodge as the low-cost business travel choice. You’ll onboard new business customers through phone, email, and video calls, promote the benefits of Business Membership, and ensure customers are fully set up to use their accounts effectively. Alongside this, you’ll grow existing accounts, re‑engage lapsed customers, and convert warm prospects into active business account customers to drive revenue growth.
Your Strengths
You will have the ability to develop relationships and have a desire to work in a fast-paced environment. You’ll be comfortable engaging and communicating to develop a productive relationship with them via phone, video calling, email or in person. You will be able to influence and change the behaviour of customers so they spend more with Travelodge. In addition, you will have experience using a CRM system, ideally Salesforce.
Your Perks
- Up to £35,000 + £8,750 OTE
- Contributory pension scheme
- Hybrid working - a minimum of 60% of your time should be spent in the office and or visiting suppliers
- 50% personal discount for hotel bookings and great friends and family discounts too!
- 25 days holiday + bank holidays, increasing with length of service
Why Travelodge?
At Travelodge, we’re more than just a Hotel brand; we’re a community where you can truly be yourself and belong. Through our “Better Me” initiative, we prioritise your total wellbeing—emotional, physical, financial, and professional—while actively celebrating the diversity that makes our teams stronger. If you’re a results-driven individual who pays attention to the little things and genuinely cares about people, you’ll fit right in.
Account Development Manager employer: Travelodge Hotels Limited
Travelodge is an exceptional employer that fosters a vibrant work culture where individuality and diversity are celebrated. With a strong focus on employee wellbeing through our 'Better Me' initiative, we offer generous benefits including a competitive salary, hybrid working options, and extensive holiday allowances, all while providing ample opportunities for professional growth and development in the dynamic hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Development Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more relationships you build, the better your chances of landing that Account Development Manager role.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Prepare a quick summary of who you are, what you do, and why you're passionate about helping businesses maximise their travel spend. Keep it engaging and authentic!
✨Tip Number 3
Follow up after interviews or networking chats. A simple thank-you email can go a long way. It shows you're genuinely interested and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a chance to showcase your understanding of Travelodge and how you can contribute to our community.
We think you need these skills to ace Account Development Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Development Manager role. Highlight your relationship-building skills and any relevant experience that shows you can drive commercial growth. We want to see how you can bring value to our team!
Showcase Your Communication Skills:Since this role involves a lot of engaging with customers, it’s crucial to demonstrate your communication prowess. Use clear, concise language in your application and maybe even share examples of how you've successfully influenced customer behaviour in the past.
Highlight Your CRM Experience:If you’ve got experience with CRM systems like Salesforce, make sure to mention it! We love seeing candidates who are tech-savvy and can manage customer relationships effectively. It’ll give you an edge in the application process.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Travelodge community!
How to prepare for a job interview at Travelodge Hotels Limited
✨Know Your Stuff
Before the interview, make sure you understand Travelodge's business model and how they position themselves in the market. Familiarise yourself with their Better Travelodge sales framework and think about how you can leverage it to build strong customer relationships.
✨Showcase Your Relationship Skills
Be ready to share examples of how you've successfully built and maintained relationships in previous roles. Think about specific instances where you influenced customer behaviour or turned a conversation into a long-term partnership—this will demonstrate your fit for the Account Development Manager role.
✨Prepare for Role-Playing Scenarios
Since this role involves onboarding new customers and promoting Business Membership, be prepared for potential role-playing scenarios during the interview. Practice how you would engage a new client over the phone or video call, highlighting the benefits of Travelodge and addressing any concerns they might have.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, how success is measured for the Account Development Manager, or what challenges the team is currently facing. This shows you're genuinely interested and ready to contribute.
