Travelodge is looking for a Customer Relations Supervisor in the United Kingdom to lead our Customer Relations team in handling complex and high-risk complaints with care, fairness and speed.
You’ll supervise workloads, coach Advisors and act as an escalation point, balancing customer outcomes with quality and risk. The role requires strong judgement, effective communication and a customer‑focused approach in a fast-paced environment.
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Customer Relations Supervisor - Hybrid, Pension & Bonus in Thame employer: Travelodge Group
Travelodge is an excellent employer for Maintenance Engineers, offering a supportive and inclusive work culture that prioritises employee wellbeing through resources for emotional, physical, financial, and work health. With a focus on career development and learning opportunities, employees can thrive in a dynamic environment while enjoying benefits such as a competitive salary, generous holiday allowance, and substantial discounts on hotel bookings. Located in Central London, this role provides the chance to be part of a large in-house maintenance team dedicated to enhancing customer experiences across multiple hotels.
