Travelodge Group is seeking a Customer Relations Team Leader to drive exceptional customer service and lead a high-performing team. You will coach staff, manage escalations, and partner with stakeholders to improve processes and outcomes.
You will work hybrid, with shifts across early to late hours, including weekends. The role offers a pension, annual bonus, staff discounts and generous holiday entitlements.
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Customer Experience Team Lead - Hybrid & Bonus in Thame employer: Travelodge Group
Travelodge is an excellent employer for Maintenance Engineers, offering a supportive and inclusive work culture that prioritises employee wellbeing through resources for emotional, physical, financial, and work health. With a focus on career development and learning opportunities, employees can thrive in a dynamic environment while enjoying benefits such as a competitive salary, generous holiday allowance, and substantial discounts on hotel bookings. Located in Central London, this role provides the chance to be part of a large in-house maintenance team dedicated to enhancing customer experiences across multiple hotels.
