Travelodge Group is seeking a Customer Service Projects & Data Manager to shape how Customer Services evolves. You will lead a small team, own reporting, and drive data-informed improvements that deliver measurable results across customer and colleague experiences.
You will design pilots, track outcomes, and embed successful changes into daily operations, working with cross-functional teams to deliver practical, value-driven solutions.
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Customer Experience Projects & Data Lead (Hybrid) in Thame employer: Travelodge Group
Travelodge is an excellent employer for Maintenance Engineers, offering a supportive and inclusive work culture that prioritises employee wellbeing through resources for emotional, physical, financial, and work health. With a focus on career development and learning opportunities, employees can thrive in a dynamic environment while enjoying benefits such as a competitive salary, generous holiday allowance, and substantial discounts on hotel bookings. Located in Central London, this role provides the chance to be part of a large in-house maintenance team dedicated to enhancing customer experiences across multiple hotels.