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For Companies At a Glance
- Tasks: Support clients with travel planning and ensure a smooth experience.
- Company: Dynamic travel company focused on exceptional customer service.
- Benefits: Flexible hours, training provided, and opportunities to develop valuable skills.
- Why this job: Help people create unforgettable travel experiences while honing your communication skills.
- Qualifications: Strong customer service skills and a passion for helping others.
- Other info: Perfect for those looking to gain experience in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a Customer Experience Coordinator to support clients before, during, and after their travel planning journey. This role focuses on communication, organisation, and ensuring a positive experience through timely responses and accurate information. It is ideal for individuals with strong customer service skills who enjoy helping people and resolving queries efficiently.
In this position, you will respond to client enquiries, assist with booking updates, confirm details, and provide general travel-related support. You will act as a key point of contact, ensuring clients feel informed and supported throughout the planning process. Training will be provided on systems, communication standards, and travel-specific processes.
The ideal candidate is organised, calm under pressure, and confident communicating in writing and verbally. You should be comfortable managing multiple conversations, prioritising tasks, and maintaining accurate records. Previous experience in customer service, administration, or hospitality is helpful but not required.
This role offers the opportunity to develop transferable skills in communication, coordination, and customer experience, with flexibility depending on workload and availability.
Customer Support & Reservations Coordinator in Bristol employer: Traveling with Tasha
Contact Detail:
Traveling with Tasha Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support & Reservations Coordinator in Bristol
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the travel industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer support roles and practice your responses. We want you to showcase your communication skills and how you handle tricky situations with ease.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or resolved customer queries efficiently. This will highlight your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Support & Reservations Coordinator in Bristol
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about communication, make sure your written application reflects that. Use clear and concise language, and don’t shy away from showcasing your ability to convey information effectively.
Highlight Your Organisational Skills: We love a candidate who can juggle multiple tasks! In your application, mention any experiences where you’ve successfully managed various responsibilities or projects. This will show us you’re ready for the fast-paced environment of customer support.
Be Personable and Approachable: Remember, we’re looking for someone who enjoys helping people. Let your personality shine through in your application. A friendly tone can go a long way in making a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Traveling with Tasha
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've helped customers in the past, even if it's from a different role. This will show that you understand the importance of communication and support in the travel planning process.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage multiple tasks and prioritise effectively. Think of specific instances where you’ve juggled various responsibilities and kept everything on track. This will highlight your ability to stay calm under pressure, which is crucial for this role.
✨Familiarise Yourself with Travel Processes
Even if you don’t have direct experience in travel, do some research on common booking processes and travel-related queries. Showing that you’ve taken the initiative to learn about the industry will impress the interviewers and demonstrate your commitment to the role.
✨Practice Your Communication Skills
Since this role involves a lot of communication, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member, focusing on how you convey information and respond to questions. This will help you feel more at ease during the actual interview.
