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- Tasks: Support clients throughout their travel planning journey with timely responses and accurate information.
- Company: Join a dynamic team focused on delivering exceptional customer experiences.
- Benefits: Flexible hours, training provided, and the chance to develop valuable skills.
- Why this job: Make a difference by helping people plan their dream travels and resolving queries.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Perfect for those looking to gain experience in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a Customer Experience Coordinator to support clients before, during, and after their travel planning journey. This role focuses on communication, organisation, and ensuring a positive experience through timely responses and accurate information.
It is ideal for individuals with strong customer service skills who enjoy helping people and resolving queries efficiently. In this position, you will respond to client enquiries, assist with booking updates, confirm details, and provide general travel-related support. You will act as a key point of contact, ensuring clients feel informed and supported throughout the planning process.
Training will be provided on systems, communication standards, and travel-specific processes. The ideal candidate is organised, calm under pressure, and confident communicating in writing and verbally. You should be comfortable managing multiple conversations, prioritising tasks, and maintaining accurate records.
Previous experience in customer service, administration, or hospitality is helpful but not required. This role offers the opportunity to develop transferable skills in communication, coordination, and customer experience, with flexibility depending on workload and availability.
Customer Support in Bristol employer: Traveling with Tasha
Contact Detail:
Traveling with Tasha Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support in Bristol
✨Tip Number 1
Get to know the company! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping clients, make sure you can express yourself clearly and confidently. Role-play with a friend or use online resources to sharpen your verbal and written skills.
✨Tip Number 3
Be proactive during interviews! Prepare questions that show your enthusiasm for the role and how you can contribute to enhancing customer experiences. This will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Support in Bristol
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about communication, make sure your written application reflects that. Use clear and concise language, and don’t shy away from showcasing your ability to convey information effectively.
Highlight Your Organisational Skills: We love a candidate who can juggle multiple tasks! In your application, mention any experiences where you’ve successfully managed various responsibilities or projects. This will show us you’re ready for the fast-paced environment of customer support.
Be Personable and Approachable: Remember, we’re looking for someone who enjoys helping people. Let your personality shine through in your application. A friendly tone can go a long way in making a great first impression!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can get back to you quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Traveling with Tasha
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've helped customers in the past, even if it's from a different role. This will show that you understand the importance of communication and organisation in providing a great experience.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage multiple tasks and prioritise effectively. You might want to think of a time when you juggled several responsibilities at once and how you kept everything on track. This will highlight your ability to stay calm under pressure, which is key for this role.
✨Practice Your Communication Style
Since this role involves a lot of communication, practice explaining complex ideas simply and clearly. You could even do a mock interview with a friend or family member. This will help you feel more confident and ensure you can convey information accurately during the real deal.
✨Show Enthusiasm for Travel
Express your passion for travel and helping others plan their journeys. Share any personal travel experiences that have shaped your understanding of customer needs. This will not only make you more relatable but also demonstrate your genuine interest in the role and the company.
