At a Glance
- Tasks: Manage credit control and ensure timely cash allocation for adventure travel finances.
- Company: HX, a passionate team dedicated to sustainable adventure travel.
- Benefits: Flexible working hours, travel opportunities, and a supportive team environment.
- Other info: Be part of a global team that values sustainability and adventure.
- Why this job: Join us in inspiring travellers while making a positive impact on the planet.
- Qualifications: Experience in credit control and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
At HX our purpose is to awaken people to the beauty and fragility of the planet, with adventure that reignites a sense of wonder. We take curious travellers to incredible destinations, sustainably in true expedition-style with science and education at the heart of every journey. We bring them off the beaten track, to special destinations across the Arctic, Antarctic, Galapagos, British Isles, Alaska, Northern Norway, and Central / South America.
The Credit Controller is responsible for ensuring effective credit control, timely cash allocation to customer accounts and timely and appropriate escalation of any arising issues, reporting to Accounts Receivable Manager.
At HX, we are a passionate team who deliver our global operations from every corner of the world and our people are instrumental in continuing to inspire this adventure, play their part and deliver on our promise of guest centric and memorable experiences, benefiting the communities we visit, enriching our guests and inspiring a more sustainable world – to change the way they see the world.
Key Responsibilities & Deliverables
- Timely preparation and distribution of monthly travel agent statements.
- Proactively chasing travel agents and direct customers for overdue payments via email and phone.
- Build and maintain effective, user-friendly working relationships with internal and external partners to ensure management of debtors.
- Managing inbound email to the Accounts Receivable team, internal and external query handling.
- Assisting with the month end close processes and internal reporting.
- Supporting prompt allocation of cash to customer accounts.
Global Credit Controller – Adventure Travel Finances in London employer: Travelhx
At HX, we pride ourselves on being an exceptional employer, fostering a vibrant work culture that values sustainability and adventure. Our team enjoys unique benefits such as flexible working arrangements, opportunities for personal and professional growth, and the chance to contribute to meaningful travel experiences that enrich both our guests and the communities we visit. Join us in our mission to inspire wonder and promote responsible travel while working in a dynamic environment that celebrates curiosity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Global Credit Controller – Adventure Travel Finances in London
✨Tip Number 1
Network like a pro! Reach out to people in the adventure travel industry, especially those who work at HX or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show your passion for adventure travel! When you get the chance to speak with someone from HX, share your own travel experiences and how they align with the company's mission. This personal touch can make you stand out.
✨Tip Number 3
Prepare for the interview by researching common credit control scenarios. Think about how you would handle overdue payments or manage relationships with travel agents. Being ready with examples will show you're the right fit for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the HX adventure.
We think you need these skills to ace Global Credit Controller – Adventure Travel Finances in London
Some tips for your application 🫡
Show Your Passion for Adventure:When writing your application, let your love for travel and adventure shine through. We want to see how your experiences align with our mission of inspiring curiosity and sustainability in travel.
Be Clear and Concise:Keep your application straightforward and to the point. Highlight your relevant skills and experiences that relate directly to the role of Credit Controller, making it easy for us to see why you’re a great fit.
Tailor Your Application:Make sure to customise your application for this specific role. Mention how your background in credit control can help us manage our accounts effectively and support our mission of delivering memorable experiences.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Travelhx
✨Know Your Numbers
As a Global Credit Controller, you'll need to be comfortable with financial data. Brush up on key metrics related to credit control and cash flow management. Be ready to discuss how you've handled overdue payments in the past and what strategies you used to improve cash allocation.
✨Show Your Communication Skills
Effective communication is crucial in this role. Prepare examples of how you've built relationships with clients or colleagues to resolve payment issues. Highlight your ability to chase payments while maintaining a positive rapport – it’s all about balancing firmness with friendliness!
✨Understand the Adventure Travel Sector
Familiarise yourself with HX's mission and the adventure travel industry. Be prepared to discuss how your skills can contribute to their goals of sustainability and guest-centric experiences. Showing genuine interest in their purpose will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios related to credit control. Think about how you would handle a situation where a travel agent consistently misses payment deadlines. Having a structured approach to problem-solving will demonstrate your capability and readiness for the role.
