At a Glance
- Tasks: Manage credit control and ensure timely cash allocation for customer accounts.
- Company: HX, a passionate team focused on sustainable travel adventures.
- Benefits: Gain valuable experience in a dynamic, global environment with a focus on sustainability.
- Other info: Embrace a collaborative culture with opportunities for personal and professional growth.
- Why this job: Join a mission-driven company that inspires wonder and promotes sustainable tourism.
- Qualifications: 2 years of credit control experience; accounting knowledge is a plus.
The predicted salary is between 30000 - 40000 £ per year.
At HX our purpose is to awaken people to the beauty and fragility of the planet, with adventure that reignites a sense of wonder. We take curious travellers to incredible destinations, sustainably in true expedition-style with science and education at the heart of every journey.
The Credit Controller is responsible for ensuring effective credit control, timely cash allocation to customer accounts and timely and appropriate escalation of any arising issues, reporting to Accounts Receivable Manager.
Key Responsibilities & Deliverables:
- Timely preparation and distribution of monthly travel agent statements.
- Proactively chasing travel agents and direct customers for overdue payments via email and phone.
- Build and maintain effective, user-friendly working relationships with internal and external partners to ensure management of debtors.
- Managing inbound email to the Accounts Receivable team, internal and external query handling.
- Assisting with the month end close processes and internal reporting.
- Supporting prompt allocation of cash to customer accounts.
- Supporting Incoming bank reconciliations when required.
- Support the Accounts Receivable Manager to maintain Credit Collection policies and procedure manuals.
- Assisting in the external audit process.
- Other duties as assigned.
Requirements:
- Fluency in English is required.
- A minimum of 2 years credit control experience, you will have a good grounding in accounting procedures and be able to quickly pick-up a varied and busy workload.
- You can be studying towards an accountancy qualification, but it is not essential.
- Basic accounting processing and reconciliation skills.
- Experience in maritime, expedition, or cruise industry beneficial but not required.
- Tech-forward and adaptable, with a proven ability to quickly learn new systems.
- Proficiency in MS Office applications including Outlook, PowerPoint, Word, and Excel.
- Experience working in a multi-national organisation with a global guest mix.
Key Personal Attributes / Behavioural Competencies:
- Safety and Compliance minded for yourself and others.
- High degree of personal integrity and honesty.
- Passionate about inclusion and belonging.
- Clear and effective communication with internal and external stakeholders.
- Ability to manage execution and competing demands.
- Ability to adapt to change in a positive, productive manner.
- Approach work with an emphasis on attention to detail and accuracy to minimize mistakes.
- Effective problem solving, conflict resolution, networking, continuous improvement, and technical aptitudes.
- Ability to work in an organised and logical manner with the flexibility to adapt to change when necessary.
- Strong sense of initiative and urgency, with the ability to follow-up on outstanding matters efficiently.
- Demonstrates pride and ownership in all aspects of your work, from high level advisory to essential day-to-day administration.
- Demonstrated polish and professionalism at all times when engaging with leaders and team members with differing points of view.
HX Spirit:
- Passionate Explorers: We are proud of our history and are driven to create more.
- ‘Can-do’ Mindset: We jump-in and proactively contribute to the greater good.
- Humble Leadership: We have a short distance between leaders and teams.
- Genuine Interactions: We want all people to be their true selves.
- Supportive & Collaborative Teams: We are curious and generous with our knowledge.
- We Trust.
Credit Controller (6 Months FTC) - - London employer: Travelhx
At HX, we are not just about travel; we are about creating meaningful experiences that inspire a sense of wonder and responsibility towards our planet. As a Credit Controller in London, you will join a passionate team dedicated to sustainable adventure, with opportunities for personal growth and development in a supportive and collaborative work culture. Our commitment to inclusion and genuine interactions ensures that every employee feels valued and empowered to contribute to our mission of enriching lives and communities worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller (6 Months FTC) - - London
✨Tip Number 1
Get to know the company! Research HX and their mission to awaken people to the beauty of the planet. This will help you tailor your conversations and show that you're genuinely interested in their values.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out during the interview process.
✨Tip Number 3
Prepare for the interview by practising common questions related to credit control and accounting procedures. Be ready to share examples of how you've handled overdue payments or resolved issues in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the HX team and contributing to their mission.
We think you need these skills to ace Credit Controller (6 Months FTC) - - London
Some tips for your application 🫡
Show Your Passion for Adventure:When writing your application, let your enthusiasm for travel and adventure shine through. We love candidates who share our passion for exploring the beauty of the planet, so don’t hold back on expressing why you want to be part of HX!
Tailor Your Experience:Make sure to highlight your credit control experience and how it aligns with the role. We want to see how your skills can contribute to our mission, so be specific about your past achievements and how they relate to the responsibilities listed in the job description.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your qualifications effectively. Remember, we’re looking for someone who can manage communication with internal and external stakeholders seamlessly!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at HX!
How to prepare for a job interview at Travelhx
✨Know Your Numbers
Brush up on your credit control and accounting knowledge. Be ready to discuss your experience with cash allocation, managing overdue payments, and any relevant software you've used. This will show that you understand the core responsibilities of the role.
✨Show Your Passion for Sustainability
Since HX is all about sustainable travel, make sure to express your enthusiasm for environmental issues. Share any personal experiences or initiatives you've been involved in that align with their mission to inspire a more sustainable world.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully managed relationships with clients or colleagues, especially when resolving conflicts or handling queries.
✨Demonstrate Adaptability
HX values adaptability, so be prepared to discuss times when you've had to adjust to changes in your work environment. Highlight your tech-savviness and willingness to learn new systems quickly, as this will resonate well with their tech-forward approach.
