At a Glance
- Tasks: Manage credit control and ensure timely cash allocation for adventure travel finances.
- Company: Join HX, a passionate team dedicated to sustainable adventure travel.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Dynamic, global environment with a focus on teamwork and innovation.
- Why this job: Be part of a mission that inspires sustainable travel and enriches communities worldwide.
- Qualifications: 2 years of credit control experience; accounting knowledge is a plus.
The predicted salary is between 30000 - 40000 £ per year.
At HX our purpose is to awaken people to the beauty and fragility of the planet, with adventure that reignites a sense of wonder. We take curious travellers to incredible destinations, sustainably in true expedition-style with science and education at the heart of every journey. We bring them off the beaten track, to special destinations across the Arctic, Antarctic, Galapagos, British Isles, Alaska, Northern Norway, and Central / South America.
The Credit Controller is responsible for ensuring effective credit control, timely cash allocation to customer accounts and timely and appropriate escalation of any arising issues, reporting to Accounts Receivable Manager.
Key Responsibilities & Deliverables:
- Timely preparation and distribution of monthly travel agent statements.
- Proactively chasing travel agents and direct customers for overdue payments via email and phone.
- Build and maintain effective, user-friendly working relationships with internal and external partners to ensure management of debtors.
- Managing inbound email to the Accounts Receivable team, internal and external query handling.
- Assisting with the month end close processes and internal reporting.
- Supporting prompt allocation of cash to customer accounts.
- Supporting Incoming bank reconciliations when required.
- Support the Accounts Receivable Manager to maintain Credit Collection policies and procedure manuals.
- Assisting in the external audit process.
- Other duties as assigned.
Requirements:
- Fluency in English is required.
- A minimum of 2 years credit control experience, you will have a good grounding in accounting procedures and be able to quickly pick-up a varied and busy workload.
- You can be studying towards an accountancy qualification, but it is not essential.
- Basic accounting processing and reconciliation skills.
- Experience in maritime, expedition, or cruise industry beneficial but not required.
- Tech-forward and adaptable, with a proven ability to quickly learn new systems.
- Proficiency in MS Office applications including Outlook, PowerPoint, Word, and Excel.
- Experience working in a multi-national organisation with a global guest mix.
Key Personal Attributes/Behavioural Competencies:
- Safety and Compliance minded for yourself and others.
- High degree of personal integrity and honesty.
- Passionate about inclusion and belonging.
- Clear and effective communication with internal and external stakeholders.
- Ability to manage execution and competing demands.
- Ability to adapt to change in a positive, productive manner.
- Approach work with an emphasis on attention to detail and accuracy to minimize mistakes.
- Effective & confident communication skills.
- Effective problem solving, conflict resolution, networking, continuous improvement, and technical aptitudes.
- Ability to work in an organised and logical manner with the flexibility to adapt to change when necessary.
- Strong sense of initiative and urgency, with the ability to follow-up on outstanding matters efficiently.
- Demonstrates pride and ownership in all aspects of your work.
- Demonstrated polish and professionalism at all times when engaging with leaders and team members with differing points of view.
HX Spirit:
- Passionate Explorers: We are proud of our history and are driven to create more.
- ‘Can-do’ Mindset: We jump-in and proactively contribute to the greater good.
- Humble Leadership: We have a short distance between leaders and teams.
- Genuine Interactions: We want all people to be their true selves.
- Supportive & Collaborative Teams: We are curious and generous with our knowledge.
Global Credit Controller – Adventure Travel Finances employer: Travelhx
At HX, we are not just about adventure travel; we are a community of passionate explorers dedicated to making a positive impact on the planet. As a Global Credit Controller, you will thrive in a supportive and collaborative environment that values inclusion and personal growth, while working alongside a diverse team committed to delivering unforgettable experiences. With opportunities for professional development and a culture that champions sustainability, HX is an exceptional employer for those looking to make a meaningful contribution to global exploration.
StudySmarter Expert Advice🤫
We think this is how you could land Global Credit Controller – Adventure Travel Finances
✨Tip Number 1
Network like a pro! Reach out to people in the adventure travel industry, especially those who work at HX or similar companies. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by researching HX's values and mission. Show us how your skills in credit control align with our passion for sustainable travel. We love candidates who can connect their experience to our purpose!
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with travel agents and customers, being clear and confident is key. Try mock interviews with friends or family to get comfortable with discussing your experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're genuinely interested in joining our adventure-loving team!
We think you need these skills to ace Global Credit Controller – Adventure Travel Finances
Some tips for your application 🫡
Show Your Passion for Adventure:When you're writing your application, let your love for adventure and travel shine through! We want to see how your experiences align with our mission of exploring the beauty of the planet.
Be Clear and Concise:Keep your application straightforward and to the point. Highlight your credit control experience and skills without fluff. We appreciate clarity and effective communication!
Tailor Your Application:Make sure to customise your application for the Global Credit Controller role. Mention specific responsibilities from the job description that you’re excited about and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Travelhx
✨Know Your Numbers
As a Global Credit Controller, you'll need to be comfortable with numbers and accounting procedures. Brush up on your financial knowledge, especially around credit control and cash allocation. Be ready to discuss your previous experiences in managing debts and how you’ve handled overdue payments.
✨Showcase Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've built relationships with clients or internal teams to resolve issues. Think about times when you had to chase payments or handle queries, and be ready to share those stories during the interview.
✨Demonstrate Your Adaptability
This position requires someone who can adapt to change and manage competing demands. Think of instances where you've successfully navigated a busy workload or adapted to new systems. Highlight your tech-savviness and willingness to learn new tools that can aid in credit control.
✨Embrace the HX Spirit
Familiarise yourself with HX's values and mission. Show your passion for adventure travel and sustainability during the interview. Discuss how you embody the 'Can-do' mindset and how you can contribute to a supportive and collaborative team environment.
