At a Glance
- Tasks: Manage credit control and ensure timely cash allocation for customer accounts.
- Company: HX, a passionate team focused on sustainable travel adventures.
- Benefits: Opportunity to work in a dynamic environment with a focus on sustainability.
- Other info: Embrace a culture of inclusion and collaboration while making a real impact.
- Why this job: Join a mission-driven company that inspires wonder and promotes global awareness.
- Qualifications: 2 years of credit control experience; accounting knowledge is a plus.
The predicted salary is between 30000 - 40000 £ per year.
At HX our purpose is to awaken people to the beauty and fragility of the planet, with adventure that reignites a sense of wonder. We take curious travellers to incredible destinations, sustainably in true expedition-style with science and education at the heart of every journey. We bring them off the beaten track, to special destinations across the Arctic, Antarctic, Galapagos, British Isles, Alaska, Northern Norway, and Central / South America.
The Credit Controller is responsible for ensuring effective credit control, timely cash allocation to customer accounts and timely and appropriate escalation of any arising issues, reporting to Accounts Receivable Manager.
Key Responsibilities & Deliverables:
- Timely preparation and distribution of monthly travel agent statements.
- Proactively chasing travel agents and direct customers for overdue payments via email and phone.
- Build and maintain effective, user-friendly working relationships with internal and external partners to ensure management of debtors.
- Managing inbound email to the Accounts Receivable team, internal and external query handling.
- Assisting with the month end close processes and internal reporting.
- Supporting prompt allocation of cash to customer accounts.
- Supporting Incoming bank reconciliations when required.
- Support the Accounts Receivable Manager to maintain Credit Collection policies and procedure manuals.
- Assisting in the external audit process.
- Other duties as assigned.
Requirements:
- Fluency in English is required.
- A minimum of 2 years credit control experience, you will have a good grounding in accounting procedures and be able to quickly pick-up a varied and busy workload.
- You can be studying towards an accountancy qualification, but it is not essential.
- Basic accounting processing and reconciliation skills.
- Experience in maritime, expedition, or cruise industry beneficial but not required.
- Tech-forward and adaptable, with a proven ability to quickly learn new systems.
- Proficiency in MS Office applications including Outlook, PowerPoint, Word, and Excel.
- Experience working in a multi-national organisation with a global guest mix.
Key Personal Attributes / Behavioural Competencies:
- Safety and Compliance minded for yourself and others.
- High degree of personal integrity and honesty.
- Passionate about inclusion and belonging.
- Clear and effective communication with internal and external stakeholders.
- Ability to manage execution and competing demands.
- Ability to adapt to change in a positive, productive manner.
- Approach work with an emphasis on attention to detail and accuracy to minimize mistakes.
- Effective problem solving, conflict resolution, networking, continuous improvement, and technical aptitudes.
- Ability to work in an organised and logical manner with the flexibility to adapt to change when necessary.
- Strong sense of initiative and urgency, with the ability to follow-up on outstanding matters efficiently.
- Demonstrates pride and ownership in all aspects of your work.
- Demonstrated polish and professionalism at all times when engaging with leaders and team members with differing points of view.
HX Spirit:
- Passionate Explorers: We are proud of our history and are driven to create more.
- ‘Can-do’ Mindset: We jump-in and proactively contribute to the greater good.
- Humble Leadership: We have a short distance between leaders and teams.
- Genuine Interactions: We want all people to be their true selves.
- Supportive & Collaborative Teams: We are curious and generous with our knowledge.
Credit Controller (6 Months FTC) - - London employer: Travelhx
At HX, we are not just about travel; we are a community of passionate individuals dedicated to sustainable exploration and enriching experiences. Our London office fosters a collaborative and inclusive work culture, offering opportunities for personal and professional growth while contributing to meaningful adventures that inspire a love for our planet. Join us as a Credit Controller and be part of a team that values integrity, curiosity, and the spirit of adventure in every journey we undertake.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller (6 Months FTC) - - London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching HX and its values. Understand their mission to inspire sustainable travel and think about how your skills as a Credit Controller can contribute to that. Show them you're not just a fit for the role, but for the company culture too!
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you'll need to chase payments and handle queries effectively. Role-play with a friend or family member to get comfortable with those conversations before the real deal.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of the HX adventure!
We think you need these skills to ace Credit Controller (6 Months FTC) - - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your relevant experience in credit control and accounting procedures, and don’t forget to mention any tech skills you have that could help us in this position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for sustainable travel and how your skills align with our mission at HX. Show us why you’re the perfect fit for our team!
Be Clear and Concise:When filling out your application, keep your language clear and concise. We appreciate straightforward communication, so make sure to get to the point while still showcasing your personality.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to see all the details about the role and our company culture!
How to prepare for a job interview at Travelhx
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your accounting principles and be ready to discuss how you've managed cash flow and credit control in previous roles. Highlight any specific achievements, like reducing overdue payments or improving cash allocation.
✨Showcase Your Communication Skills
Effective communication is key in this role, especially when chasing payments. Prepare examples of how you've successfully resolved conflicts or built relationships with clients. Be ready to demonstrate your ability to communicate clearly and confidently, both verbally and in writing.
✨Emphasise Your Adaptability
HX values adaptability, so think of instances where you've had to adjust to changes in processes or systems. Share how you quickly learned new tools or methods, especially if you've worked in a fast-paced environment. This will show that you're tech-forward and can handle a varied workload.
✨Align with HX's Values
Familiarise yourself with HX's mission and values, particularly their focus on sustainability and inclusion. Be prepared to discuss how your personal values align with theirs and how you can contribute to their goal of creating memorable experiences while being environmentally conscious.
